Scam purchase of my item on eBay, what to do - Resident eBay Guru? - HotUKDeals
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Scam purchase of my item on eBay, what to do - Resident eBay Guru?

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1d, 2m agoPosted 1 decade, 2 months ago
Okay, so someone bought an item of mine on eBay, they have now sent me an E-Mail saying they want my PayPal address to pay for it and to send the item to Nigeria - DING DING DING - Alarm bells.
The registered address on eBay doesn't exist either, so I'm guessing this is a complete scam, but my question is:
What do I do??
How do I go about reporting this and re-listing the item?
Any help is greatly appreciated.
Thank you,
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1d, 2m agoPosted 1 decade, 2 months ago
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#1
I'll be back with a link in a minute ;)
#2
http://forums.ebay.co.uk/images/emoticons/plain.gif HOW TO DEAL WITH SCAM BUYERS FROM NIGERIA http://forums.ebay.co.uk/images/emoticons/plain.gif
http://forums.ebay.co.uk/thread.jspa?threadID=1200037092&tstart=0&mod=1158140949197

Sorry it's a link to an ebay forum post but the post explains it better than I could on here. The post has been updated/reposted about 6 times to take into account the 'changes' (Not the right word but you get the point) that scammers now use.
#3
Reporting a time waster to ebay?

Waste of time in my experience & they wont even pay back the listing fee :(

This is my experience and I'm sure other will have had different ones.
#4
eBay are pretty s**t when it comes to helping their users, I have found them pretty obnoxious really, so I hear what you're saying edi.

dinosteveus - Thank you. Funnily enough, the first 2 things I did were what that guide tells you to do. I then went through the Discussion Boards and found a couple of links that had information like the link you posted, so thank you kindly.
Hopefully it will all get sorted, but I just hate the fact that now I have to relist the item, which in an ever changing technological world could mean that it devalues by the time that happens, ugh :(

Thanks again for the comments & help guys.
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#5
Wow, that was quick, 14:42 and they are no longer a registered user.
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#6
report as a no lonfer registered member and you get your fees back instantly.
1 Like #7
[COLOR=black][FONT=Verdana][COLOR=black][FONT=Verdana]Not a well know site or a great deal of members. However this site will advise you how to get a bargain and not be conned. [/FONT][/COLOR]
[COLOR=black][FONT=Verdana]They will tell you everything you need to know about trading on eBay, bad email address, fake autographs, scammers, mobile phone con’s and many other helpful topics.[/FONT][/COLOR]


[COLOR=black][FONT=Verdana]Scams on eBay[/FONT][/COLOR]
[/FONT][/COLOR]
#8
Thanks for that cook!e.
I have to say I've never been scammed or attempted to be scammed before.
Most of the problems I've ever had with eBay is idiot users, who can't read or have no comprehension of how to communicate.
I can understand some people are new to the whole thing, but sometimes they treat it like they can just do what they like and get away with it - which unfortunately is the case. Despite all sales being legal under English Law, there really is little to do when someone breaks that contract without expending a lot of time and money for very little return.

Anyway, thanks again guys for all the information.
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#9
Steve, thanks for that forum link - good advice on there.

My sister has just had the exact same thing happen to her when selling a mobile phone, and I told her last week to be careful for the Nigerian money scammers, and this happens!!!

It looks like it was from a hijacked account, so I've reported it to eBay - this is the item no if you're interested - 150032706019.

Thanks steve.
#10
[SIZE=2]Hi Emma :thumbsup: [/SIZE]
[SIZE=2]I think this could be a long post so put the kettle on first :-D [/SIZE]


[SIZE=2]Anyway,[/SIZE]
[SIZE=2]The highest bidder is well and truly dodgy, here is their bidding/buying history:-[/SIZE]
[SIZE=1][COLOR=#666704]http://cgi6.ebay.co.uk/ws/eBayISAPI.dll?ViewBidItems&userid=katiejane365&sort=3&page=1&rows=25&completed=1&all=0[/COLOR][/SIZE]

[SIZE=2][COLOR=black]The new twist on this one is they are selling:-[/COLOR][/SIZE]
[SIZE=1][COLOR=#94954f]http://search.ebay.co.uk/_W0QQsassZkatiejane365QQhtZ-1QQfrppZ200QQfsopZ1QQfsooZ1QQrdZ0[/COLOR][/SIZE]

[SIZE=2][COLOR=black]In my experience, if a scammer hi-jacks an account they will use all the listing tools to get as much attention on their items as possible. They will then either go for Nochex or Paypal with immediate payment required. [/COLOR][/SIZE]
[SIZE=2]If they are buying they use a stolen Credit Card or 'blag you into parting with the item by saying Paypal will release the funds once the item is posted and a tracking number is provided.[/SIZE]
[SIZE=2]Paypal will NEVER say this.[/SIZE]
[SIZE=2][COLOR=black]The 'new' twist is they are selling 'normal' items so on a quick look they appear to be genuine.[/COLOR][/SIZE]

[SIZE=2][COLOR=black]The negs have started to come in:-[/COLOR][/SIZE]
[COLOR=#94954f][SIZE=1]http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=katiejane365[/SIZE][/COLOR]

[SIZE=2][COLOR=black]Your Sister could request their contact details:-[/COLOR][/SIZE]
[COLOR=darkred][SIZE=1]http://search.ebay.co.uk/_W0QQtZvbQQsofindtypeZ9[/SIZE][/COLOR]
[SIZE=2][COLOR=black]and when they turn out to be false report it here:-[/COLOR][/SIZE]
http://cgi1.ebay.co.uk/aw-cgi/eBayISAPI.dll?MfcISAPICommand=InlineSelfHelpWebform&wftype=2026&rcode=IV%25P10054&subject=False%20or%20missing%20contact%20information&bcrumb=+Home+%3E+Help+%3E%A0Rules+and+Policies%A0%3E%A0Identity%A0%3E%A0False+or+Missing+Contact+Information&instruction=&expirationDate=


[SIZE=2][COLOR=black]Why does your Sister only accept Paypal? Bank Transfer (BACS) is the safest payment method for a seller. Cheques and Postal Orders are pretty safe as long as you wait for them to clear first of course.[/COLOR][/SIZE]

[SIZE=2][COLOR=black]I have reported the account as suspicious, so hopefully something will get done pretty quickly.[/COLOR][/SIZE]
#11
Strange, two negs have just been removed.
Only ebay can do that and they would only do it that quickly if they knew it was a hi-jacked but they would end all listings and they haven't.
Strange.
#12
http://pics.ebaystatic.com/aw/pics/icon/iconNeg_16x16.gifDON'T TRY IT YOU SCAMMIN FOOL
Seller [COLOR=#0000ff]jitta1[/COLOR][COLOR=#0000ff]http://pics.ebaystatic.com/aw/pics/s.gif[/COLOR]( [COLOR=#0000ff]32[/COLOR][COLOR=#0000ff]http://pics.ebaystatic.com/aw/pics/uk/icon/iconYellowStar_25x25.gif[/COLOR]) http://pics.ebaystatic.com/aw/pics/s.gif 18-Sep-06 11:20[COLOR=#810081]290030356020[/COLOR]

I wonder how long this neg will stay on?
#13
hi the best way to stop scammers is to adjust preferences to uk only that way they cant bid .but you can still let individuals in by allowing them .
#14
That's odd that they are selling as welll...
I reported it as well steve. My sis only accepts paypal because she uses eBay so infrequently, it's just quite handy.

Thanks for your help :)

EDIT - steve - when I looked at their feedback earlier, there were about 15 negatives right at the top of the list??? Only one there now, as you say - eBay can only remove these. Does that mean she's a legitamite buyer?
#15
She just got this email from eBay:

[FONT=Arial][SIZE=2]

[FONT=Arial][SIZE=2]This email is to inform you that any recent bids placed by katiejane365 may have been by an unauthorized third party. We are now in the process of restoring the account to its true owner.

If this person was the winning bidder for the transaction then the transaction in question should be considered null and void. You may relist the item and request a credit for the Final Value Fee. When a seller submits a final value fee credit request, unpaid Items are automatically identified by our system. Our system will then keep records of the credit requests that are received from sellers regarding transactions that were not completed.

You may file a "friendly" unpaid item dispute (UPI) remark in order to request the fees for your auction and this will not negatively affect this member's account. You can request a Final Value Fee credit through Unpaid Item Disputes by following the steps below:

1. Go to the eBay home page
2. Log in to your My eBay page
3. Under the "Related Links" box on the left side of the page, click the "Unpaid Item Disputes" link

For more information on how to request a credit, I encourage you to view our Frequently Asked Questions page below:

[/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=#0000ff]http://pages.ebay.com/help/policies/unpaid-item.html[/COLOR][/SIZE][/FONT][FONT=Arial][SIZE=2]

Thank you for being an asset to the eBay trading community. We wish you continued success with your transactions on eBay.

Regards,

Customer Support (Trust and Safety Department)
eBay International AG[/SIZE][/FONT]
[/SIZE][/FONT]
#16
sonia.town
hi the best way to stop scammers is to adjust preferences to uk only that way they cant bid .but you can still let individuals in by allowing them .

It was a UK only listing and a UK scammer.
Most Nigerian scammers register as being in the UK.
#17
emmajk42
She just got this email from eBay:



This is a strange one.
I've had one of my selling accounts hi-jacked. Ebay 'lock' the account and end the listings until they are sure the scammer cannot access the account.
They 'locked' my account for 48 hours.
Why didn't they lock this account?


I bet the original owner knew something about the bids.
#18
magicplastic
I'd also only allow bidders with a paypal account...there are a number of options when you sell to restrict the bidder list, and I suggest you use them all.

When selling a phone, make a note of the IMEI number, with this you can block the phone from all Uk networks if its stolen from you ( or scammed from you ).

I sold a phone, they guy mailed me 3 weeks later to say it hadn't arrived, so I said, no worries I'll block it - and 3 hours later he emailed me to say it had arrived!


Why do you think Paypal is safe? It is NOT. Have a look at this post on ebays P&P board:-
http://forums.ebay.co.uk/thread.jspa?threadID=200267129&tstart=0&mod=1158529118311
Paypal is not safe, but it is convenient. You have to make sure you are eligible for seller/buyer protection and send the item to a confirmed address using a trackable service within 7 days of receiving payment.
If a buyer uses a stolen credit card or they did not authorise the payment Paypal will return that payment.
Good point regarding the IMEI number :thumbsup:
#19
magicplastic
I'd also only allow bidders with a paypal account...there are a number of options when you sell to restrict the bidder list, and I suggest you use them all.

When selling a phone, make a note of the IMEI number, with this you can block the phone from all Uk networks if its stolen from you ( or scammed from you ).

I sold a phone, they guy mailed me 3 weeks later to say it hadn't arrived, so I said, no worries I'll block it - and 3 hours later he emailed me to say it had arrived!


Nice thinking, I like it.

John
#20
That is brilliant advice about the IMEI number, and nice to see so much useful information and discussion on this thread.
Thanks!
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