Im currently in the middle of a paypal dispute with a seller over a bb.
Deal was done over paypal and the seller posted the item using the royal mail thing on paypal, so the details of the transaction are on the system, However the seller posted a blank envelope to me, instead of the phone so, it appears that the item has been recieved. I opened a dispute originally because the parcel didnt come, and now it has come with nothing in it.
the dispute has already been escalated and its says i shouldnt do anything till the 28th may however i want to add the fact that i was sent a blank envelope. How can i add this comment to the dispute? And has anyone got any tips for me?