well I ordered a sofa back in march from SCS.. was told 6 weeks delivery.
there were delays in the sofa being made due to fabric issues, the leather part being not up to standard.
fast forward to today and my sofa arrives. . however.. the leather part (its part leather part fabric) has areas of dryness, roughness and cracking. it looks like its already been used for some length of time, its horrible to touch and not soft and smooth as it is in other areas. I phoned the manager and told him I wanted to refuse delivery. he saud I cant do that but will send somebody out next week to take a look.
am I within my right to have this sofa taken away? im not really prepared to wait x amount of weeks for it to be rectifyed or replaced etc.. I waited so long for it to be delivered with various promised dates and having been told these delays were due to faulty leather yet they deliver it with what I believe to be terrible quality leather that already looks old before its time anyway :(
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