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sellers beware- paypal rules

sedd33 Avatar
5y, 9m agoPosted 5 years, 9 months ago
Hi folks,

a quick note to those selling on ebay using paypal. my friend just lost £400 after a buyer chargeback for "unauthorised transaction"

my friend had all the tracking/signature via UPS and item said "eligible" for seller protection, but paypal refused the case because he sent the item 10 days since the payment was received.

apparently paypal have a rule "post within 7 days"

scandal
Other Links From Paypal:
sedd33 Avatar
5y, 9m agoPosted 5 years, 9 months ago
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(27) Jump to unreadPost a comment
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banned#1
lol at mate taking 10 days to post item

no wonder he got a chargeback. Terrible seller!
#2
in b4 cool story bro!
#3
im with csiman, dont list something unless you can post it
#4
csiman
lol at mate taking 10 days to post itemno wonder he got a chargeback. Terrible seller!

wtf? the chargeback wasnt for "non received" but buyer used a stolen cc.


many sellers prolong delivery for security reasons, which they also note in the listing so buyers are aware

with this ruling buyers are encouraged to make fake payments knowing well they will receive the goods in a day or two

scandal
#5
if i give you the money, i want it sent within 24-48 hours, unless you specifically state otherwise

Edited By: SgtSlay3r on Feb 25, 2011 10:48
banned#6
Thanks for the warning....

If you are a lazy git who take the money but not bother to post, you might get your comeupence.

Sounds good.
#7
the only time I would take that long to send an item would be if they had paid by cheque, and then you let it clear.
[mod] 1 Like #8
And if had posted within 7 days as per the rules he would have been protected. This is why people should make themselves aware of the rules.

There are no risks with paypal, eBay etc as long as you use it in the correct manner.
1 Like #9
Syzable
There are no risks with paypal, eBay etc as long as you use it in the correct manner.


Thats a bit extreme, of course there are risks, albeit low if you follow every rule, theres not really such a thing as a riskless transaction. The fact the rules are changed quite frequently to account for new scam practices surely confirms this...
#10
OP you where not long ago telling me I was never going to get £850 refund & even when I told you that I would because ebay CS told me I was & the rules also backed this up, but you kept telling me how the paypal rules work & I & others where wrong,but now last night & today you have posted about m8/m8's losing money with paypal.
You should know all these rules & thanks for coming back to that thread & apologising to me others who you more or less said where idiots.

Link below just in case you forgot :-/

http://www.hotukdeals.com/misc/computer-fans-explain-price-ebay-give-full-refund-promised/859824/?page=25#post10704258



Edited By: WheresMeNuts on Feb 25, 2011 11:19
[mod]#11
jah128
Syzable
There are no risks with paypal, eBay etc as long as you use it in the correct manner.


Thats a bit extreme, of course there are risks, albeit low if you follow every rule, theres not really such a thing as a riskless transaction. The fact the rules are changed quite frequently to account for new scam practices surely confirms this...


Not if you follow the rules and what is covered and what is not. You stick to what is eligible and you are perfectly safe.

As with everything the responsibilty falls on the the seller/buyer to ensure that they keep upto date and informed. Same as when everyone is so quick to point out to those who get scammed on here for not reading and following rules.
banned#12
sedd33
csiman
lol at mate taking 10 days to post itemno wonder he got a chargeback. Terrible seller!


wtf? the chargeback wasnt for "non received" but buyer used a stolen cc.


many sellers prolong delivery for security reasons, which they also note in the listing so buyers are aware

with this ruling buyers are encouraged to make fake payments knowing well they will receive the goods in a day or two

scandal

source or yet more of your misinformation?

post within 7 days = covered

your friend (imaginary?) didnt therefore his fault.
1 Like #13
the "7 days" rule rather vague- dont u think?

1- does it exclude weekends
2- is that "working" days
3- does it refer to delivery time
4- does it refer to uk domestic orders only
5- does this rule apply to rm only?
6- re couriers- does the the time constraints bbegin from the day of actual booking or collection day
8- is the 7 days inclusive of the payment date or starts from the following day



paypal make up their own rules, knowingwell that they got sellers by the curlies esp as seller have no big instits like the cc co's which buyers can fallback on

scandal
#14
Syzable
Not if you follow the rules and what is covered and what is not. You stick to what is eligible and you are perfectly safe.

As with everything the responsibilty falls on the the seller/buyer to ensure that they keep upto date and informed. Same as when everyone is so quick to point out to those who get scammed on here for not reading and following rules.


That would be fine if the rules were watertight, but I think some are (perhaps deliberately) vague for both the buyer and seller... There's plenty of scope for them to be exploited in scams that may or may not yet have been thought up...
banned#15
sedd33
the "7 days" rule rather vague- dont u think?

1- does it exclude weekends
2- is that "working" days
3- does it refer to delivery time
4- does it refer to uk domestic orders only
5- does this rule apply to rm only?
6- re couriers- does the the time constraints bbegin from the day of actual booking or collection day
8- is the 7 days inclusive of the payment date or starts from the following day



paypal make up their own rules, knowingwell that they got sellers by the curlies esp as seller have no big instits like the cc co's which buyers can fallback on

scandal


not vague at all. post within 7 days of payment. no excuse for taking 10 days.
What was the item number?
If he had posted within 7 days like the rules state then he wouldn't be £400 down.
Anyway if he's not bothered about the paypal account then I've said what to do on your other thread

It's 7 days from payment for you to send. Times it takes to be delivered and all the other stuff you have said doesn't matter. If you get payment on Tuesday make sure its sent by the following Monday. Dead easy.

Edited By: colinsunderland on Feb 25, 2011 11:41
#16
mumbojumbo
sedd33
wtf? the chargeback wasnt for "non received" but buyer used a stolen cc.many sellers prolong delivery for security reasons, which they also note in the listing so buyers are awarewith this ruling buyers are encouraged to make fake payments knowing well they will receive the goods in a day or twoscandal
Paypal release the funds to you, so what excuse can be given for not following their rules?https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.htm


clearly, you dont sell on ebay. i have personally have payments bounce and paypal immediately clawed back the money. in turn lost the goods and lost the dosh. thus i stopped selling on there ages ago.

hope this highlights the pitfalls faced by sellers.
[mod]#17
sedd33
mumbojumbo
sedd33
wtf? the chargeback wasnt for "non received" but buyer used a stolen cc.many sellers prolong delivery for security reasons, which they also note in the listing so buyers are awarewith this ruling buyers are encouraged to make fake payments knowing well they will receive the goods in a day or twoscandal
Paypal release the funds to you, so what excuse can be given for not following their rules?https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.htm



clearly, you dont sell on ebay. i have personally have payments bounce and paypal immediately clawed back the money. in turn lost the goods and lost the dosh. thus i stopped selling on there ages ago.

hope this highlights the pitfalls faced by sellers.


Payments that have bounced wouldn't be cleared funds so you shouldn't post until payment has cleared. If it's been the result of a chargeback/fraudulent activity then you are covered.

You also posted scaremongering and incorrect information in the eBay PC thread. I recall you informing me i was completely wrong and i should apologise to you...........however as you know it turned out i was correct and you vanished from the thread.

This thread is just another stage in your agenda against Paypal and people should not take notice as you give out incorrect information and lie about facts.
banned#18
Syzable
Payments that have bounced wouldn't be cleared funds so you shouldn't post until payment has cleared. If it's been the result of a chargeback/fraudulent activity then you are covered.

You also posted scaremongering and incorrect information in the eBay PC thread. I recall you informing me i was completely wrong and i should apologise to you...........however as you know it turned out i was correct and you vanished from the thread.

This thread is just another stage in your agenda against Paypal and people should not take notice as you give out incorrect information and lie about facts.


I was wondering why he hadn't been back and apologised too :)
banned#19
sedd33
the "7 days" rule rather vague- dont u think?1- does it exclude weekends2- is that "working" days3- does it refer to delivery time4- does it refer to uk domestic orders only5- does this rule apply to rm only?6- re couriers- does the the time constraints bbegin from the day of actual booking or collection day8- is the 7 days inclusive of the payment date or starts from the following daypaypal make up their own rules, knowingwell that they got sellers by the curlies esp as seller have no big instits like the cc co's which buyers can fallback onscandal


Did your friend include weekends in his "10 days before he posted". Seems strange that you think it might not include weekends.... but not mention if you included them or not!

If someone says its 7 days... it means that. If they say 7 working days, then fair enough, it doesnt include weekends.

Its not too hard tbh.
1 Like #20
Any seller who takes ten days to post should be banned from trading,
#21
I agree that taking 10 days to post is taking the ****. If the BUYER (any buyer) is good enough to pay within mins. using PP, then the SELLER should in return try to post either the same day or at the very least the next working day.

I have never taken more than 1 working day to post and if there ever has been an occasion where I could not then I have always let the BUYER know ASAP.

Personally I would have canceled the purchase if there was a way too and asked for a refund even if it was a bargain.

I would rather pay more money for a decent service.
#22
lol

i will try another forum, posters just aint grasping the issue.

the chargeback was a "unauthorised transaction" NOT "not received chargeback" so the chargeback would have occured even if my mate posted the item the same day.

thanks anyway, but will consult you again if i need a name for my cat or play the photo game.
banned#23
inb4 OP throws her toys everywhere, has a hissy fit and runs off to a forum where the average age is 2 so they are gullible enough to believe all their tosh ;)

oh wait......
[mod]#24
sedd33
lol

i will try another forum, posters just aint grasping the issue.

the chargeback was a "unauthorised transaction" NOT "not received chargeback" so the chargeback would have occured even if my mate posted the item the same day.

thanks anyway, but will consult you again if i need a name for my cat or play the photo game.


And still...........if he had posted within the 7 days he would have been covered under seller protection.

But when you're wrong it's easier to throw insults eh OP. Better luck with your next rant.
#25
Was it 10 working days?
banned#26
sedd33
lol

i will try another forum, posters just aint grasping the issue.

the chargeback was a "unauthorised transaction" NOT "not received chargeback" so the chargeback would have occured even if my mate posted the item the same day.

thanks anyway, but will consult you again if i need a name for my cat or play the photo game.


awwww spouting more rubbish about paypal then running away cos you know you are wrong.
if 'your mate' had posted within the timeframe specified under buyer protection rules he wouldn't have lost a penny. His fault for being a bad seller.

You know, if you read up on paypal you might be able to post something about paypal without getting it completely wrong.
#27
sedd33
mumbojumbo
sedd33
wtf? the chargeback wasnt for "non received" but buyer used a stolen cc.many sellers prolong delivery for security reasons, which they also note in the listing so buyers are awarewith this ruling buyers are encouraged to make fake payments knowing well they will receive the goods in a day or twoscandal
Paypal release the funds to you, so what excuse can be given for not following their rules?https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.htm



clearly, you dont sell on ebay. i have personally have payments bounce and paypal immediately clawed back the money. in turn lost the goods and lost the dosh. thus i stopped selling on there ages ago.

hope this highlights the pitfalls faced by sellers.


Win some, lose some.

In the past lost £217 through unauthorised buyer. When I bought a iPhone 3Gs from scammer ages ago for £400, paypal covered it with their own money; again when I sold a iPhone, another £330 in my favor. Over the years the money I've made there more than outweighed the costly scammers.

Nobody asked you to use it. It's there if you want to use. The best thing, is to be a decent seller, use buyer requirement, have common sense, follow the rules. Most the times it works out fine, if it doesn't - let paypal do the work.


Edited By: Quicklite on Feb 25, 2011 15:26

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