Selling at advertised price - Tesco - HotUKDeals
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Selling at advertised price - Tesco

nefertiti6969 Avatar
6y, 7m agoPosted 6 years, 7 months ago
Just been into my local tesco to get my son an england style top for nursery tomorrow.

All england branded - no tesco version so a little dearer than i wanted to pay as a non football fan!

Then stumbled accross some UV tshirts also england branded. First one had a round £2 sticker on so i though bargain!

None of the others had a price anywhere. Took it to self scan and it came up at £12 so called the lad over and explained i thought it was too good to be true could he remove it and i'd go choose another one.

He said as it said £2 on it they had to honour it! Bargain!

I guess i expected it where it was an error on there part but someone could have quite easily put the sticker on from elsewhere and i'd been expecting to re choose.

Do you think all retailers are this good or just a one off?????
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nefertiti6969 Avatar
6y, 7m agoPosted 6 years, 7 months ago
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banned#1
most retailers do a bit of goodwill rather than make a fuss, it does them good in the long term, a few quid loss is worth it when you come back and do your weeks shopping

Asda has always treated me well, in a couple or so quibbles over a product they have always looked after me, and never messed me on prices
#2
One off, retailers are under no obligation to sell at sticker price.
banned#3
peodude
One off, retailers are under no obligation to sell at sticker price.


yes they are.
#4
vibeone
yes they are.


No they're not.
[mod]#5
They are under no obligation to sell it to you. This is an "invitation to treat" and not an "offer to sell". As in, it is your decision whether to purchase this item and they do not have to sell it to you or, in your scenario, honour the price. If you want to purchase the item is has to be on their terms.
#6
peodude
One off, retailers are under no obligation to sell at sticker price.

Correct

vibeone
yes they are.


Wrong
peodude
No they're not.

Correct :thumbsup: ;-)

It's called an invitation to treat
[mod]#7
vibeone
yes they are.


magicjay1986
They are under no obligation to sell it to you. This is an "invitation to treat" and not an "offer to sell". As in, it is your decision whether to purchase this item and they do not have to sell it to you or, in your scenario, honour the price. If you want to purchase the item is has to be on their terms.


See my reply.
#8
well done on you :) as they dont have to honour it but most do :)
banned#9
for the sake of a few quid, they got a happy customer who will probably come back and spend more money and now a positive internet mention, seems fair to me
[mod]#10
jubbyme
for the sake of a few quid, they got a happy customer who will probably come back and spend more money and now a positive internet mention, seems fair to me


This is why Tesco are the biggest player in the game.
#11
lol, vibeowned
#12
The young lad said they had to do it but i was of the opinion they didn't as like you say it's an invitation to treat...

Fab buy for an england UV protection top! My little boy can get plenty of use out of it on holiday!
[mod]#13
nefertiti6969
The young lad said they had to do it but i was of the opinion they didn't as like you say it's an invitation to treat...

Fab buy for an england UV protection top! My little boy can get plenty of use out of it on holiday!


Not everyone is aware of the law. Or, it may well be the policy of Tesco that they honour this type of mistake. I doubt it though.
#14
well done on your bargin nefertiti
#15
I saw those England UV tops overpriced at £12 I thought so didn;t buy one.
#16
pipsqueak
I saw those England UV tops overpriced at £12 I thought so didn;t buy one.


go back in and put a £2 sticker on one and take it to the till :p
[mod]#17
Peterdj41
go back in and put a £2 sticker on one and take it to the till :p


No. That is against the law.
banned#18
peodude
No they're not.


magicjay1986
They are under no obligation to sell it to you. This is an "invitation to treat" and not an "offer to sell". As in, it is your decision whether to purchase this item and they do not have to sell it to you or, in your scenario, honour the price. If you want to purchase the item is has to be on their terms.


All the major supermarkets will sell at the advertising price. Fact. In the case of Asda they will also give you a giftcard but i can't remember how much. Tesco used to, but now just honour the price displayed. Others likewise.

matt3454
lol, vibeowned


VibeWON :)
#19
Not all supermarkets including Tesco will honour advertised prices. I went in some time ago when they had an offer on Bratz bikes, making them £25 instead of £50, picked up bike, took to till, scanned at £50. Questioned a member of staff who went to check, the £25 placards still up though the deal had apparently expired the day previous. They would not sell at the advertised price.

I worked at Music Zone prior to it shutting down, we were told if the price is out by upto approx £3, then adjust price to sticker price, unless there was a pile of the product and it was the only one mispriced. If the price was massively out, simply withdraw the item from sale, there is no obligation at all to sell at a 'sticker price'.
[helper]#20
jubbyme
for the sake of a few quid, they got a happy customer who will probably come back and spend more money and now a positive internet mention, seems fair to me

Wife does the grocery shopping at Tescos and nearly every time she is overcharged for something. If she's in a hurry and its only 20p or something, then she doesn't bother and this is one of the reasons why Tesco make soo much money - they routinely overcharge their customers.

Whats even more cheeky is when the overcharge is pointed out to them some of the customer service staff won't refund double the difference as per they own great big bloody sign on the wall 2 feet behind them........
#21
vibeone
All the major supermarkets will sell at the advertising price. Fact. In the case of Asda they will also give you a giftcard but i can't remember how much. Tesco used to, but now just honour the price displayed. Others likewise.



VibeWON :)


Definately wrong, they do some gesture of goodwill etc but they are in no way obliged to do anything by law.
#22
Yeah store policies and law are separate.
banned#23
gari189
Wife does the grocery shopping at Tescos and nearly every time she is overcharged for something. If she's in a hurry and its only 20p or something, then she doesn't bother and this is one of the reasons why Tesco make soo much money - they routinely overcharge their customers.

Whats even more cheeky is when the overcharge is pointed out to them some of the customer service staff won't refund double the difference as per they own great big bloody sign on the wall 2 feet behind them........


Of course some are not so nice to the customer, both my old bank (natwest) and my local argos dont have any notion of customer service, and lately have been avoiding argos as not been happy at all. not used my tesco's for ages, but i did mention my local asda has been very good, some stores just develop a culture of bad service, i would too be angry at tesco;s for bad service in your position, and consider going elsewhere
banned#24
Benjimoron
Definately wrong, they do some gesture of goodwill etc but they are in no way obliged to do anything by law.


matt3454
Yeah store policies and law are separate.


hmm to be honest thats what i thought this thread was about.

however, since i have accepted i made a mistake, its still.. vibeWON

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