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Selling on eBay, buyer wants to collect is this safe?

£0.00 @ eBay
Right so I'm selling a phone on eBay and the guy is paying me by Paypal and wants to come collect item. Is this safe? I'm worried he might say that he didn't receive it as I won't have a special deliv… Read More
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6y, 1w agoPosted 6 years, 1 week ago
Right so I'm selling a phone on eBay and the guy is paying me by Paypal and wants to come collect item. Is this safe? I'm worried he might say that he didn't receive it as I won't have a special delivery tracking number.

Edit: I just realised this might be dodgy since why would he not pay by cash!
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6y, 1w agoPosted 6 years, 1 week ago
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#1
do cash on collection ..
#2
lots of people pay paypal and want to collect. Check out what feedback he has and use your judgement. If you ae not happy then refund and ask him to pay cash? i think the benefit of paypal is maybe they can pay with a credit card if they dont have ready money?
Its not dodgey..just if a buyer completes checkout ebay urges them to pay paypal.
#3
whatsThePoint
Why can't they pay cash if collecting?

they can claim though paypal later they didnt get it and the seller has no proof?

omg teach me to read better in future! i think some want to paypal cos they can use a credit card?

Edited By: plumberman01 on May 11, 2011 19:59: add
#4
I wouldn't if I were you. Theres a chance they could claim item not recieved and without proof of postage Paypal will refund them. Not saying your buyer is dishonest but it has been known.
3 Likes #5
Take a photo of the buyer and yourself at point of transaction
6 Likes #6
lol sounds interesting..have cam ready at doorway-shout 'say cheese' He wont really think you're a nutter!

scrumpypaul
Take a photo of the buyer and yourself at point of transaction
#7
plumberman01
whatsThePoint
Why can't they pay cash if collecting?

they can claim though paypal later they didnt get it and the seller has no proof?

they can do the same if they pay through paypal and then claim they didnt receive it, the seller wont have proof that they sent the phone. best way if you have any doubts is to refund and then ask the seller to pay cash on collection or if they insist payment via paypal then you insist it must be sent so you have proof of postage.

its all up to your judgment on the buyer, not all are out to scam but unfortunately there are more than a few on there who will
1 Like #8
Do not do it, you can take photo's of transaction, get him to sign a document all sorts but it does not matter. If he wants to scam you he will, if you don't have a tracking number to upload to PayPal to show that you have posted the phone he will get the money back and get to keep the phone, you will lose every time in a dispute.

Tell him cash on collection or naff off. No matter how genuine they look or sound tell them NO!
#9
If they refuse to pay cash, then just say you'll post it as you didn't offer a collection service in the first place.
3 Likes #10
As has been said, he pays by Paypal, comes to collect it then will claim item not received. You have no Proof of Postage or receipt, so you lose item and money.

Cash on Collection if you are willing to let them collect it
#11
i always put on my ads welcome to collect cash on collection...but they dont all read it.
#12
scrumpypaul
Take a photo of the buyer and yourself at point of transaction

lol
#13
If collecting it should always be cash, plus then you don't have to pay the pay pal fees. He can inspect the phone. Otherwise I would post it out specially delivery. Like others have said he can do a chargeback and you won't have proof otherwise.
#14
Thanks to everyone. This might sound stupid but I'm worried that the buyer might turn up with like fake notes or something and I won't be able to tell etc, I've always tended to use my card for most things which just makes me nervous about the safety of cash on collection!
#15
The End
Thanks to everyone. This might sound stupid but I'm worried that the buyer might turn up with like fake notes or something and I won't be able to tell etc, I've always tended to use my card for most things which just makes me nervous about the safety of cash on collection!


In that case just tell him no collection as it's not convenient for you.
#16
Chidda
scrumpypaul
Take a photo of the buyer and yourself at point of transaction

lol

Not sure why the laugh as ive done items which have been collected and the buyer using paypal has had no problem when ive taken a photo as evidence, if they have nothing to hide they wont mind
#17
The End
Thanks to everyone. This might sound stupid but I'm worried that the buyer might turn up with like fake notes or something and I won't be able to tell etc, I've always tended to use my card for most things which just makes me nervous about the safety of cash on collection!


Chances are, if you can't tell they're fakes, then most shops won't so I wouldn't worry about that.
#18
Definitely insist on cash on collection or recorded delivery for payment by Paypal. If he refuses both and backs out of the transaction then you know that he was a scammer. If he doesn't and the transaction goes smoothly then everyone is happy. There are far fewer scammers than honest buyers but unfortunately the few make it not worth taking the risk. good luck :-)
#19
jase.2
Chidda
scrumpypaul
Take a photo of the buyer and yourself at point of transaction


lol


Not sure why the laugh as ive done items which have been collected and the buyer using paypal has had no problem when ive taken a photo as evidence, if they have nothing to hide they wont mind


lol
#20
If I sell anything I do it via local ad mag. Always meet face to face at agreed location (not necessarily my home) to do sale. Never ever had an issue.
#21
I've read up a bit on how to spot fake notes: Your text here

I'll reply to the guy and tell him cash on collection only. Let's see what he says!
1 Like #22
jase.2
Chidda
scrumpypaul
Take a photo of the buyer and yourself at point of transaction

lol

Not sure why the laugh as ive done items which have been collected and the buyer using paypal has had no problem when ive taken a photo as evidence, if they have nothing to hide they wont mind

The buyer might not mind in the slightest but it won't help one jot to stop Paypal refunding the buyer if they do an INR. Paypals T&Cs make it quite clear that any seller protection they offer is invalidated if you do not use one of their agreed methods of delivery and collection isn't one of them. A photo might be some use if you can get the police to investigate (good luck with that) but Paypal will give it no regard whatsoever in an INR case and the seller will be left with no phone and no money.
#23
Is that a joke,taken a photo OMFG X)
#24
The buyer maybe just as nervous as you,that's why he wants to collect,so he doesn't get sent an empty box etc,so he's covering his own back too,so to speak.

But i agree with everyone else,cash for collection items only.
2 Likes #25
Lol @ take a photo. Smiiile, as the photo is being taken the guy is thinking "I will be smiling in a weeks time when I put in a PayPal claim and they tell you to shove your photo up your jacksy when you tell them you have a great holiday snap of the buyer".

I can't stop laughing. PayPal ask for proof of delivery and upload a tracking number. Erm......sorry i don;t have one but I do have a lovely photo of me and the buyer standing together with the item in our hands.

Lol, what planet do you live on?
1 Like #26
Recording a video of the transaction is much better proof imo :D
3 Likes #27
I have a better idea.

Forget photo's, forget videos, that is so yesterday. Why don't you both meet up at PayPals HQ and do the deal there in front of their staff and get one of them to sign a form stating that the deal has took place?

Edited By: InfernoGroup on May 11, 2011 21:31
1 Like #28
My advice: Do a cash on collection only. That way there's no complaints and both parties are happy. If he wants to pay by paypal, say you want to post the item to him so there is proof of postage so he can't claim for not receiving the item.
#29
surely if he raises a claim you can just have the phone blocked, you will be keeping a note of the imei number...
#30
Cash on collection only.... and meet in a lay-by!
banned#31
emhaslam
The End
Thanks to everyone. This might sound stupid but I'm worried that the buyer might turn up with like fake notes or something and I won't be able to tell etc, I've always tended to use my card for most things which just makes me nervous about the safety of cash on collection!


Chances are, if you can't tell they're fakes, then most shops won't so I wouldn't worry about that.


yes, because shops don't have detector pens, UV lights, lists of serial numbers to help them check a note?
#32
glad i've given everybody a chuckle with my suggestion of a photo...........

maybe paypal would also scoff at it should your deal go wrong, but at least if you're the axe murdering type you will have the image of said phone thief/scammer and can track him or her down and slaughter them nice and slowly (recording this act on THEIR phone, just for comic effect) before you hack them into bite size chunks, barbecue them and scatter their charred, lumpy remains beneath a convenient phone mast.

can't do that with a tracking number eh?
1 Like #33
After looking at your avatar, I'm worried your post might be a confession!

scrumpypaul
glad i've given everybody a chuckle with my suggestion of a photo...........

maybe paypal would also scoff at it should your deal go wrong, but at least if you're the axe murdering type you will have the image of said phone thief/scammer and can track him or her down and slaughter them nice and slowly (recording this act on THEIR phone, just for comic effect) before you hack them into bite size chunks, barbecue them and scatter their charred, lumpy remains beneath a convenient phone mast.

can't do that with a tracking number eh?
#34
op, great idea re the photo thingie.

make sure you insist that the buyer holds up the item and and flicks a thumb at the camera. without the latter paypal will not honour your claim.

best of luck, be careful of paypal they pull some stunts.
#35
Well Mr or Mrs or Ms The End,

Perhaps you can be glad that you were polite in your response.


Other, less polite individuals may well end up getting basted and seared over some nice hot coals.



Of course, I'm merely having a laugh.........................................


Aren't I?




The End
After looking at your avatar, I'm worried your post might be a confession!

scrumpypaul
glad i've given everybody a chuckle with my suggestion of a photo...........

maybe paypal would also scoff at it should your deal go wrong, but at least if you're the axe murdering type you will have the image of said phone thief/scammer and can track him or her down and slaughter them nice and slowly (recording this act on THEIR phone, just for comic effect) before you hack them into bite size chunks, barbecue them and scatter their charred, lumpy remains beneath a convenient phone mast.

can't do that with a tracking number eh?
#36
Paying with paypal on ebay then asking to collect the item is a well known scam that has been going around for a few years now.
I for one got stung this way when selling a iphone & paypal wanted me to refund them after the real Credit card owners bank contacted paypal & demanded the money back.I refused to give paypal the money back & I just closed my account with them.
#37
If he wants to collect = cash on collection. Otherwise pay for Special Delivery for the phone and not recorded delivery like someone else on here suggested.

Also, the buyer may not be a scammer, a lot of buyers are not sellers and have no experience of the selling side of things on eBay and have no clue about the ins and outs/frauds of Paypal and loops that sellers have to jump through to comply with seller protection. The buyer may just be completely ignorant of all this and will only have experience of paying for items won on eBay with Paypal, afterall, they push it so much down a buyer’s throat it’s no surprise. Also, if the phone is expensive, the buyer may not have enough cash funds to withdraw/pay for it on collection so perhaps delivery by SD is best all around. Also, if you refunded the buyer, the refund will take roughly 3-5 days to go back onto the buyer’s card/bank account so again, if the buyer has no spare cash funds and wanted to do cash on collection, you would have to wait whilst they sorted out payment again.

Another pitfall to look out for is like I said, buyer could be totally oblivious to Paypal scams etc and by you refunding them their money and asking for cash on collection could appear dodgy to them. Worst case scenario they withdraw from the sale because they don’t trust you, report you to eBay who will suspend your account because you can’t refund a Paypal payment for items being collected and ask for cash and also leaves you neg feedback.


sedd33
op, great idea re the photo thingie.

make sure you insist that the buyer holds up the item and and flicks a thumb at the camera. without the latter paypal will not honour your claim.

best of luck, be careful of paypal they pull some stunts.

I can’t tell if this poster is being sarcastic or just a general idiot.
Hmm from past readings of said poster, it seems the latter is the truth.



Edited By: fluffyundacrakas on May 13, 2011 12:56
banned#38
mumbojumbo
Tell them 'no collections' and it has to be sent by trackable courier. Proof of posting is insufficient as well - Paypal will still automatically refund the buyer if a claim is raised unless there is proof of delivery.


Problem with that is that you might think that 75p extra for recorded is something you're willing to pay for that peace of mind, but in my experience, 8 out of 10 times, no signature is obtained at the other end. Everytime i try to trace it, it just shows that it was posted on so and so date and doesnt go beyond that, even days after the other person has received it.

I spoke to someone i know who works at the local post office and he confirmed that posties dont really bother delivering items that doesnt fit through a letter box or requires a signature, as it wastes their time. Instead they just post a 'we missed you' card through their letter boxes. The exception to this is special delivery, which is delivered by courier, but is not feasible for everything, due to costs.

Making an honest buck these days is getting so difficult
#39
OP did you sort this out?
1 Like #40
Paying by Paypal because they have only got funds on a credit card is no excuse as you can still get cash out even on a credit card.

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