Selling to CEX - Its been nearly 3 weeks and still no money! - HotUKDeals
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Selling to CEX - Its been nearly 3 weeks and still no money!

£0.00 @ CeX
Sent my phone in with the freepost envelope about 3 weeks ago. The status on the web is still saying waiting for order although I contacted them via email and got a response saying it had been receive… Read More
wonkey Avatar
7y, 5m agoPosted 7 years, 5 months ago
Sent my phone in with the freepost envelope about 3 weeks ago. The status on the web is still saying waiting for order although I contacted them via email and got a response saying it had been received and was going to be tested shortly (29th November)
I have emailed, rang a few times (on hold for over 45 mins on all occassions) and still no response. What more can I do?! Im really getting annoyed with them but cannot contact to see whats going on!
Anyone else in the same boat?
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wonkey Avatar
7y, 5m agoPosted 7 years, 5 months ago
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#1
I ordered some Bluray's off their website and have been waiting a while for them.
#2
I sent off some games to them, and according to their site it took about 8 days to receive, when i know that was a lie, and then it was another week on top before i got the money. So not quite as bad as your situation
#3
Its always been bad for checking on your orders, not a very good system but they usually come good in the end just keep emilaing and phoning you might get lucky and someone will let you know how its going
#4
masterruckus
Its always been bad for checking on your orders, not a very good system but they usually come good in the end just keep emilaing and phoning you might get lucky and someone will let you know how its going

I cant seem to get through mate, unless i try at work which wont go down very well! Plus they ignore emails too...

Thanks everyone for their advice though.
#5
pm me your name and order number and what the item was etc, i'll try and find out what i can from my friend that works there, cant promise anything, but better than nothing!
#6
jasonodell
pm me your name and order number and what the item was etc, i'll try and find out what i can from my friend that works there, cant promise anything, but better than nothing!

Thanks mate, im going to try one last phone call tomorrow and if that fails then i will pm you :thumbsup:
#7
I sent a phone to them last week - took them 2 days to check it over and then I got the money to my bank today so they are dealing with them - although by the sound of it not in the right order ! Keep chasing and good luck :-)

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