I signed up on the 24th of november for the 2 months free trial.
I canceled 1 month later. They told me the viewing would be cut on the 24th of january.
They cut the viewing off a week earlier than they said and to rub salt into my wounds ive just got a statement from my bank yesterday saying they've charged me 9.99. I wouldnt mind but the channel isnt even switched on!
anyone else had this problem ?
They have told me to write to complain but is there anyway to do it over the phone ? they must have had over £5 in phone calls out of me as well.
The worst example of customer service I have ever seen.