I recently got a good deal of £5 a month from them for setanata sports which i got purely for the football.
Once the season finished i decided to cancel it, not as easy as i thought. Tried ringing them only to be on hold for about 20 minutes, so in the end i just cancelled my direct debit.
That was that i thought until i got a phone call tonight saying how they couldn't process my direct debit and i owed them £5. So i asked her if i could cancel it there and then only to be told i had to cancel it in writing as in the terms and conditions (yeah, probably hidden away somewhere)
I then asked her when i was paid up to having paid the £5 just to get the thing cancelled, to which she replied "the 28th may"
So they have phoned me up knowing that when i pay the £5 i owed them, there would be no way i could get the letter to them in time and so they will be phoning me for another £5 next month.
Well they can stick it up their *****. They won't get another penny out of me and i won't be getting setanta again