i have been with ntl for 5 years and virgin for 3 years.i am on the xl package and have got a v+box in the living room and the standard box upstairs.
i took out the 3 for £30 deal and get free eve/wk end calls
the problem is every month they charge me £15 for a additional v+ box i have not got,£10 for multi room instead of £5 and also charge me £5 for not paying by direct debit
my arguement is if i pay direct debit then it going to take me ages to get a refund and i like looking at my bills
i phone them up every time my bills come in to explain to them their mistakes and i have had enough
what would you do