I am seriously concerned at just how many problems the good people at Shopto.net are having ever since they relaunched the website. Personally, I had no problems with the old one. The games and consoles were clearly arranged and displayed, and ordering was as simple as "ABC, 123". Now you have to pray to whatever god you choose and hope (and I mean that, HOPE) that your order will go through.
Let me tell you what has happened to me today.
This ismy first order in almost two months and:
1) Ordered my game (thankfully around £10 due to this problem) and usually you are told what you bought. For me it was "nothing", but they charged me. Nice.
2) My order number is there and is 'pending'. The game value is there, but I've an infinite void of absolutely nothing where the game name should be.
3) Before the website went down for maintenance there was a very strange occurence where the order value and the credit I used to get a discount on the game were lumped together on my 'balance'. What happened? Negative equity. Now thankfully gone, but I was fearing I'd be charged double.
4) Now this is my biggest worry. When I click on my order (which is 'pending') I get the following word instead of such details as the name of the game, value and status: "My Account" and then below that, "No details found".
Now presumably because Shopto are doing work on their warehouse this problem I am having should be sorted? And presumably because the order is 'pending' they cannot charge me for the order before having dispatched the game?
I think Shopto should undertake a thorough beta test in future. This website has been a bad mistake, I'd actually feel tempted to forgo GAME/Gamestation's abysmal prices in future. Okay, maybe not, but this incident has been a bit shake to my confidence in the Shopto name.