Shopto.net - Release date or compensate claim form - HotUKDeals
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Shopto.net - Release date or compensate claim form

souljacker Avatar
6y, 9m agoPosted 6 years, 9 months ago
I never received my copy of bioshock from shopto today and as they promise to compensate you with £3 to your account if you don't get a game on release day i'm trying to make a claim, thing is i can find the innstructions on what you have to do but can't actually find the claim form on their site...is it actually there? can anyone find it?
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souljacker Avatar
6y, 9m agoPosted 6 years, 9 months ago
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#2


i've already found that page, it tells you to fill out the form but there is no form on there :?
#3
souljacker;7798709
i've already found that page, it tells you to fill out the form but there is no form on there :?

Try...MYACCOUNT>ORDERS TAB :idea: (the lost parcel claim form is in there) :thinking:
#4
souljacker;7798709
i've already found that page, it tells you to fill out the form but there is no form on there :?


How To Claim
To claim your £3 we require proof from Royal Mail that the item was not delivered in time. The only proof we will accept is the information provided by your order’s Recorded Delivery tracking number, no other forms of evidence can be used.
You can obtain your tracking information by entering your tracking number into the Track and Trace page on the Royal Mail website.
#5
Boogie83e
Try...MYACCOUNT>ORDERS TAB :idea: (the lost parcel claim form is in there) :thinking:


yeah cheers, found that too, but I wouldn't really say it's a lost parcel, just late, it'll probably turn up tomorrow but they should still payout
#6
dontdothatagain
How To Claim
To claim your £3 we require proof from Royal Mail that the item was not delivered in time. The only proof we will accept is the information provided by your order’s Recorded Delivery tracking number, no other forms of evidence can be used.
You can obtain your tracking information by entering your tracking number into the Track and Trace page on the Royal Mail website.


seen that too but it doesn't actually tell you how to contact them to tell them it's late, they say there a form fill out but its not there.... I think the best thing is to just email them

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