My contract was to end so when I gave my 30 days notice, I was also offered a PAC code. Now this PAC code was soon to be expired so I called 3 up and asked if the validity of the PAC code be extended as I still had a lot of minutes on my 3 account. The customer service agent said do not worry if you let this expire then give us a call and we will send you a new one.
Now I call up again and am told I will get a new PAC code but will have to now pay for the extra month as for each PAC code its 30 day notice. So I told them look forget the PAC code just let my cancel contract on the day, which I've been told thats not possible as my PAC code has expired which meant that I didn't want to leave 3!
Arrrrgh and it makes it harder when the fools (there so called customer agents) don't understand the situation.
Any advice before I call them again?