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Silvercrest Products supplied by Lidl

tonywalkden@talk Avatar
7y, 4m agoPosted 7 years, 4 months ago
I purchased a Silvercrest Mini DVD Player from Lidl.
The Instruction Manual gave an E-mail Address. '[email protected]' A request for clarification on a technical point was answered in 6 minutes only to advise that the company- TYPHOON ANUBIS with various brands, including Silvercrest was declared insolvent and has been liquidated.

Typhoon are operated with a current webpage www.typhoon.de but can only provide services and support for a limited number of TYPHOON Products. For this reason my Mini DVD Player is being returned to Lidl
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tonywalkden@talk Avatar
7y, 4m agoPosted 7 years, 4 months ago
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#1
thanx for the heads up
#2
That's a shame , as I have had a few SilverCrest products over the years and have never had a problem with them .I bought 2 SilverCrest Cd/mp3 players , the ones you fit in cars . There really good and have excellent sound quality , there out of the guarantee period now ,so it doesn't matter now the company has gone bust .
#3
Yeap pity. Just bought the USB DVD from Lidl. Excellent product....
#4
why not just keep hold of the product if they are good then count your losses if it goes bust
#5
Hi my husband bought a silvercrest hair trimmer model no IAN 71807. It's really good but unfortunately while he was cleaning it he lost the blade . Therefore he could not use it anymore. Can you please tell me whether you have spare blades so I can buy one? If yes please send me all details so I can buy one. Thanks a lot and looking forward to hearing from you.

Regards
Anna Gauci
[mod] 1 Like #6
Hi fiatpunto033
Can I sugges you contact Lidl as they won't see this thread? We aren't connected to them and the thread is over 5 years old
#7
fiatpunto033
Hi my husband bought a silvercrest hair trimmer model no IAN 71807. It's really good but unfortunately while he was cleaning it he lost the blade . Therefore he could not use it anymore. Can you please tell me whether you have spare blades so I can buy one? If yes please send me all details so I can buy one. Thanks a lot and looking forward to hearing from you.

Regards
Anna Gauci

Lidl is the best contact as mentioned above though I doubt they sell parts. Does this not have different grade blades ? so he could use another ?

Here is the instruction manual for that model and the product page
http://www.lidl-service.com/cps/rde/SID-9BCECC3D-8EFF4E1D/lsp/hs.xsl/product.html?id=19400779&rdeLocaleAttr=en&title=Hair%20&%20Beard%20Clippers

http://www.lidl-service.com/static/19400779/71807_EN_EL.pdf

The contact phone number listed to try is :00800 36 46 36 00 showing as a freephone
I do not know if it is active or correctly written, but you could give it a try for silvercrest.


The contact details for lidl are via their web site
http://www.lidl.co.uk/cps/rde/SID-87289F8D-A5024C1B/www_lidl_uk/hs.xsl/customer-service-contact-form-uk.htm

or by phone
0870 444 1234

(Phone calls only within the UK. Rate varies depending upon communication provider.)
Opening hours:
Monday - Saturday: 8am - 8pm
Sunday: 10am - 5pm


Edited By: mrwhitelabel on Jun 03, 2014 22:03

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