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Simply be returns

£0.00 @ Simply Be
I ordered a few items from simply be but Im not happy with the quality so want to return, is it free if I send back via the PO? Thanks Read More
hunter82 Avatar
8y, 2m agoPosted 8 years, 2 months ago
I ordered a few items from simply be but Im not happy with the quality so want to return, is it free if I send back via the PO?
Thanks
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hunter82 Avatar
8y, 2m agoPosted 8 years, 2 months ago
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1 Like #1
this what i found

If you live in an area covered by our courier service, your courier will be happy to collect any returns. Otherwise, you can return goods to us by post, provided you obtain a Certificate of Posting. Please see our Returns policy for further details on how to do this.

If you are returning goods from abroad then they can only be returned at your cost. Please contact us before returning any items from outside of the UK.

http://www.simplybe.co.uk/shop/help#


http://www.simplybe.co.uk/shop/policies?decoration=true&finalTarget=policies_returns

doesnt really say if its free or not though, does it say anything on your invoice that came with your order.x
#2
yes all the details on the back of delivery note
#3
Leer
this what i found

If you live in an area covered by our courier service, your courier will be happy to collect any returns. Otherwise, you can return goods to us by post, provided you obtain a Certificate of Posting. Please see our Returns policy for further details on how to do this.

If you are returning goods from abroad then they can only be returned at your cost. Please contact us before returning any items from outside of the UK.

http://www.simplybe.co.uk/shop/help#


http://www.simplybe.co.uk/shop/policies?decoration=true&finalTarget=policies_returns

doesnt really say if its free or not though, does it say anything on your invoice that came with your order.x


No it doesnt unfortunately, just that I can either contact courier but theres no courier number on the parcel or send through po
#4
dmissy13
yes all the details on the back of delivery note


Thanks. I looked but still doesnt say whether its free or not. I guess Ill have 2 give them a ring 2 arrange courier 2morrow
1 Like #5
have a look at the address slip, it should say freepost or postage paid at destination (or words to that effect) if it's free
#6
ChipSticks
have a look at the address slip, it should say freepost or postage paid at destination (or words to that effect) if it's free


Thanks it says 'carriage will be paid at destination by addressee unless posted by BFPO'
I think that means it is free lol
Cheers rep left
1 Like #7
ive returned stuff free, the returns label on the invoice needs to be on the parcel, get proof of posting
#8
hunter82
Thanks it says 'carriage will be paid at destination by addressee unless posted by BFPO'
I think that means it is free lol
Cheers rep left


Yeah thats it, free then :)
#9
loupomm
ive returned stuff free, the returns label on the invoice needs to be on the parcel, get proof of posting


thanks :)
banned#10
sometimes they forget to include one of the free returns labels but if you haven't got one just ring them and they'll send you one

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