I posted on here a few months back asking whether the Sky+ box was covered by the Sale of Goods Act and a lot of people agreed that it was. Well, I've been receiving loads of calls from Sky Insurance about extending the warranty and I keep refusing stating that I'm covered by this act. Every caller has argued that I'm not and a lot have slammed the phone down (I get them a few times a week, it feels like it's bordering on harrassment!) Anyway I emailed them the other day and complained that I kept receiving these calls and that as I refused the warranty, they argued with me and then slammed the phone down.
Today I received a call about my email and they said they would report them, and he stated that I wasn't covered by the act. He said he had asked his supervisors and they had stated that I wasn't too. So I asked that all the other retailers are covered by this act apart from Sky? He said I was in a 12 month contract where I had a 12 month warranty, but now I'm in a month to month contract and I don't have any warranty.
I'm quite angry to be honest, as how can Sky be the only company that isn't covered by this Act? Are they giving me a load of bull? Or are they genuinely somehow exempt?
Please let me know as I don't want to pay for a warranty that I don't need!!
Thanks in advance (and Happy Easter!) xxxxxxxxx