Sky Broad Band reviews wanted - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Sky Broad Band reviews wanted

fwibble Avatar
8y, 9m agoPosted 8 years, 9 months ago
I'm wanting to leave orange broadband, because they capped me. Anyway I'm thinking of joining sky broad band and have seen that although their service is good, download speeds can be quite restricted.

anybody got any views

Usenet users, torrent users?

thanks

Matt
Tags:
fwibble Avatar
8y, 9m agoPosted 8 years, 9 months ago
Options

All Comments

(38) Jump to unreadPost a comment
Comments/page:
#1
Just switched from BT. Was paying around £23 a month but now paying £5 to sky. Have noticed no difference at all when on laptop or playing x box live. Definately happy with switch
#2
same here - changed last year no difference - pay another ~£5 for free phone calls 24 hrs and nz us canada europe - great deal
#4
holly100
same here - changed last year no difference - pay another ~£5 for free phone calls 24 hrs and nz us canada europe - great deal


Don't listen to this woman. Why would u want sky broadband, the service is no good , the effectively run on bts back, therefore when it breaks down sky take forever to fix it, i know as i had sky broadband. i would say go with Virgin broadband, there service is fab.
1 Like #5
ROSHAN
Don't listen to this woman.


Everyone has an opinion - just because it differs to yours doesnt mean you have the right to tell others what to think.
1 Like #6
emasu
Everyone has an opinion - just because it differs to yours doesnt mean you have the right to tell others what to think.


took the words right out of my mouth. anyway i would reccomend sky broadband also, been with them for about 4 months and its fantastic had no problems what so ever (touchwood) and hope i dont get any problems and for a fiver a month you cant go wrong.
#7
"The biggest robbery ever..." nah just kidding- another reason to ignore Roshan though.
I get download rates up to about 450kb/s, and am uploading aroud 80kb/s. That's the Max service, costs me a tenner a month. It's never gone down, and is stable 24/7. The only thing that annoys me is having to pay BT, so when this contract ends i'm going to see what deal 3 can give me- and just not download anything in the future.
#8
Sky? Go for Be Unlimited...check out my speeds:
http://www.speedtest.net/result/235544605.png
#9
Fwibble, the 'Good' Sky BB relies on your exchange having been unbundled by Sky/Easynet - i take it you will already have checked that yours has?
If it has not been unbundled (LLU'd), or it has and has already reached capacity, then you will only be offered Sky Connect which is rebranded BT Broadband - which is the 'Bad' Sky broadband! - subject to the same restrictions as BT.
Recommendations to go with Virgin and Be* are all well and good, but again rely on you being able to receive their services - cable for Virgin and LLU again for Be*. I wouldn't even entertain the idea of non-cable Virgin as the service is abismal. Another thing to bear in mind on Virgin is the usage cap and traffic shaping policy which exists across all plans.
My Sky BB MID costs me a fiver a month and I get a sync speed of 7616kbps with the exchange on the up to 8 meg package (which is the max I could get given the distance between my house and the exchange) - I have had torrents running at over 750kBps (6000kbps)download and can upload at about 42kBps.(350kbps) - Which is lightening fast compared to Tiscali and Virgin that i've also had - which were not so good!
If you take the Max package, you may be able to download at up to 16 meg and your upload limit is increased to 768kbps.
There is at present no traffic shaping on Sky and the monthly cap on the Mid package is supposed to be 40gig, but there are as yet no reports of anyone ever receiving a warning on a denial of service for exceeding a cap.
In September last year there were a few issues with the service - however this was with the equipment in the exchange and the longest we were without service was about 4 days - since then it has been fine - touch wood!
I think if you can get the LLU service and you already have Sky tv and you are close-ish to your exchange (the downstream attenuation on your router could do with being <42db)then it's a no-brainer.
I just wish we were in a cabled area - but that's not going to happen anytime soon!
#10
Swapped from BT to Sky a few months ago and honestly no issues - for us it has been a fantstic money saving move - also paying for phone with them now and no probs there either.... hth
#11
very happy with my sky broad band alot faster than when i was with aol, i think ive got the 'good' sky. maybe jayhab can confirm, when i do a speed test it says my provider is easynet, does that mean ive got the good one or do you need more information?
#12
billyX
"The biggest robbery ever..." nah just kidding- another reason to ignore Roshan though.
I get download rates up to about 450kb/s, and am uploading aroud 80kb/s. That's the Max service, costs me a tenner a month. It's never gone down, and is stable 24/7. The only thing that annoys me is having to pay BT, so when this contract ends i'm going to see what deal 3 can give me- and just not download anything in the future.


billyX what happened to my thread?
My thread got more hits that any proper deal I have ever posted, it was wild, posts were were comming in fast even though it was at midnight on sunday.

Back to the point
Unlucky fella that you have to pay 2 companys to get Broadband :p .
SKY broadband will only be of any real value when you can ditch BT.

Surely everyone needs to be with a virgin, (by which i mean broadband) hehehheheheh
#13
I went from AOL £30 or £35 per month, to Sky for £5 per month. I am very happy with this. No change in speeds and alot cheaper! I now have my phone line and line rental from Sky, much better than BT!
1 Like #14
guerilla;1695849
very happy with my sky broad band alot faster than when i was with aol, i think ive got the 'good' sky. maybe jayhab can confirm, when i do a speed test it says my provider is easynet, does that mean ive got the good one or do you need more information?

okey dokey - assuming you're on the Mid package?
Log into your router:
An upstream sync of 448kbps confirms you're on connect (bah yeurgh!)
An upstream of 416kbps confirms you're on Sky's LLU (yay!)
If your connection is pretty solid - that suggests LLU, if it's erratic and the speed is up and down - that would suggest Sky Connect aka Bt Broadband

:thumbsup:
#15
cheers jayhab, ill check once i get home, im skivving at work at the moment.
#16
billyX;1694665
"The biggest robbery ever..." nah just kidding- another reason to ignore Roshan though.
I get download rates up to about 450kb/s, and am uploading aroud 80kb/s. That's the Max service, costs me a tenner a month. It's never gone down, and is stable 24/7. The only thing that annoys me is having to pay BT, so when this contract ends i'm going to see what deal 3 can give me- and just not download anything in the future.

You can pay Sky for your linr rental now and stop paying anything to BT, it's on the website if you delve deep enough.

jayhab;1696737
okey dokey - assuming you're on the Mid package?
Log into your router:
An upstream sync of 448kbps confirms you're on connect (bah yeurgh!)
An upstream of 416kbps confirms you're on Sky's LLU (yay!)
If your connection is pretty solid - that suggests LLU, if it's erratic and the speed is up and down - that would suggest Sky Connect aka Bt Broadband

:thumbsup:

If you test and it says easynet, your unbundled (your on the LLU package). I know this from the way jobs ADSL jobs are raised for openreach. sky connect as you rightly say is the BT wholesale product rebranded.

BT wholesale will finally be rolling out upto 24Meg broadband throughout the year.
#17
looks like, if i were to get sky bb it would be sky connect... think i'll hold out with orange until i eventually move house
#18
Nice one Paddy - I wasn't sure if the ISP name returned on a speedtest was right or not!
Is that 21CN that you're talking about? - if so it's Q4 2009 for me! :-(
#19
No not 21CN, that doesn't work properly yet and has fallen behind schedule. BT are installing new gear in the exchnages for themselves, only to take it out when 21cn is ready.
#20
Oh my!
so, is that all exchanges?
That can't be a cheap exercise!
#21
totally, new gear going in will come out when 21cn works
#22
fwibble
looks like, if i were to get sky bb it would be sky connect... think i'll hold out with orange until i eventually move house


How do you know that? Been thinking of changing to Sky BB for a while but the Sky Connect comments have put me off a bit.
#23
ssabres if you get the good version of sky i'd highly recommend it, the router seems to be a bit rubbish when using the wireless when plugged into by ethernet everything is great, getting much higher download rates that my previous providers
#24
guerilla
ssabres if you get the good version of sky i'd highly recommend it, the router seems to be a bit rubbish when using the wireless when plugged into by ethernet everything is great, getting much higher download rates that my previous providers


It definitely sounds worth considering (especially as we pay £26 a month for Nildram) but I'm still concerned with this Sky Connect business. Is it pot luck? Is there any way to tell beforehand? Would customer service be able to tell me more?
#25
could pm fwibble and ask them how they found out. or if you know anyone in the area that has it already you could get them to run a speedtest and find out from that
#26
ssabres, do what him down there says
#27
Woah! -calm down everyone - if you want to know if 'Good' Sky is available from your exchange - go here: http://www.skyuser.co.uk/tools/exchangechecker.php
Follow the instructions - you are looking for "You can receive Sky / Easynet LLU".
However that is not all - even if you can receive it - there may not be enough capacity at your exchange! - unlike some ISPs, SKY do not keep adding customers to their equipment at the expense of service - when they're full, they're full and can only offer you Sky Connect! - Customer Services should be able to tell you if you'll be ok!
#28
The broadband checker at sky.com should be able to tell you if you are in a unbundled area. Just type in your phone number
#29
It looks like that one on the Sky website tells you about capacity at the exchange too, Paddy.
It's now showing that my exchange is full!
#30
Paddy_o_furniture
The broadband checker at sky.com should be able to tell you if you are in a unbundled area. Just type in your phone number


You can get Sky Broadband Connect. You have been offered Sky Broadband Connect because you are not in a Sky Broadband network area.

Just my luck! Hmm..has put me off a bit, as although expensive the Nildram service is very good. Glad I found out about this before I signed up to a 12 month contract anyway.

Confusingly the other link says..You can receive Sky / Easynet LLU
#31
thats telling me that im not in a sky broadband area but i know that i am try here
#32
Chances are, like me, that your exchange is now full and they can only offer Connect, if you know someone elses's phone number in your area who is not on Sky - try theirs, it will probably say the same thing.

Unless of course there's an error on the Sky checker?
SSabres, you could just give them a call to see if your exchange has reached capacity?
#33
Doing that for me too, I've tried 3 phone numbers in 3 seperate exchange areas, that i know have sky LLU available, all came back as connect.
#34
Hmmmm.... Would definately reach for the telephone.... assuming of course that the Sky reps wouldn't be using the same system!!!
#36
Testing your line shows it should support broadband speeds of up to 4.5 Mb*
Great news, you are in a Sky Broadband area. You can choose between Max, Mid or Base broadband products.
The speed estimate is waaay out though - I actually get a solid 7616kbps downstream!!
#37
Testing your line shows it should support broadband speeds of up to 2.5 Mb*

Great news, you are in a Sky Broadband area. You can choose between Max, Mid or Base broadband products.


Does this sound more promising? If I remember rightly we were looking at the Mid range product.

Thanks for all the info by the way. The links suggested have lots of info about other services in your area, so are well worth checking out. :thumbsup:
#38
that's better - i'd estimate an actual speed of about 4.5Mb for you!!
I think they estimate the speed against standard ADSL and not LLU ADSL2+

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!