My 12 months have finished couple weeks ago, so phoned them up to haggle about sky+ (like everyone does) blah blah blah, want to switch to Virgin, BT Vision, freesat, etc, they said we can give you sky+ for 99 quid. Said no, thanks. they-cant do better than that. sent them an email, they just sent me an answer ;)
Dear Mr XXXXX,
Thank you for your email regarding your Sky account.
As your request to cancel your account was received on 2/06/08 your account will be cancelled on 2/07/08, in accordance with the terms and conditions of the contract.
We are sorry to have lost a valued customer and would like to thank you for your past custom. Should you wish to resume viewing our channels at any time, please contact Customer Service on 08442 414141 and they will be happy to reinstate your account.
I have issued you a MAC code to allow you to change provider smoothly, this should be with you within 5 working days.
:) and now what??? wanted to get sky+, will get disconnected now? when would I have to make my missus to sign a new agreement? after my one ends (it means we'll stay without intenet for like couple weeks...) Unless there are any other options I don't know about. I live in a non cable block of flats area btw :( Sky and BT are the only way to go. freesat won;t work :(
I think I'd go for HD if it's ca. 99 quid tops, or free sky+...but no, no, no, they cancelled me... Jeeez, what a bunch of salesman :) Regardless if I'm new or old customer...Loosing and old customer=not gaining a new one (in terms of revenue, right?). Why do they prefer to let me go, than to sign a new customer??? come on....