Sky + failed recordings. How do i fix this? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Sky + failed recordings. How do i fix this?

£0.00 @
Hi does anyone know what the problem is? I keep getting a failed recording (1 in every 2 times) even though when i check the planner it says it is recording Is there a fix?
bob100 Avatar
7y, 11m agoPosted 7 years, 11 months ago
Hi does anyone know what the problem is?

I keep getting a failed recording (1 in every 2 times) even though when i check the planner it says it is recording

Is there a fix?
Tags:
bob100 Avatar
7y, 11m agoPosted 7 years, 11 months ago
Options

All Comments

(18) Jump to unreadPost a comment
Comments/page:
#1
I was told by the engineer to keep at least 30% free space or I will get problems

Mine has always been fine, but maybe that's your problem?

If not, then phone Sky - shouldn't they replace it?
#2
We had to have the little dongle/reciever thing replaced on the end of the dish & that fixed it for us - think it cost about £60. :)
#3
I had same problem a few months ago, you need to ring sky, explain the problem, but make sure you have a failed recording in your listing so they can access it. They fixed mine and have had no problems since:thumbsup:
#4
Check the two wires at the back, have you removed them lately to move the box

I had a problem when I did it, Just make sure they are both screwed on tight and not broken at the end
#5
There's not a recording clash is there?
#6
Humphman
I had same problem a few months ago, you need to ring sky, explain the problem, but make sure you have a failed recording in your listing so they can access it. They fixed mine and have had no problems since:thumbsup:


Damn just deleted them, i'm just currently trying to update the system software, then i will defrag it, see if that works
#7
wendyak
There's not a recording clash is there?


No, this has been happening for the past week with various programmes even when i'm watching and recording at the same time
#8
Does it have a format function on these?

Ad
#9
wendyak
There's not a recording clash is there?


What I was thinking.

The only times i've ever had a failed recording is when programs on different channels overlap each other by a minute making one of my recordings fail.
#10
bob100
Damn just deleted them, i'm just currently trying to update the system software, then i will defrag it, see if that works


So had I but they managed to fix it anyway, they just said if it happened again to keep it and ring them straight away
#11
Humphman
So had I but they managed to fix it anyway, they just said if it happened again to keep it and ring them straight away


Thanks for that if it happens again i will give them a call:thumbsup:

Do i get some kind of warranty for the sky+ box as i've only had it 4 months as i don't want to be charged for a replacement/repair?
#12
12 month warranty, we had same problem, called them and they came out and replaced it no problem
#13
Ive only ever had failed recordings when the power has gone off.
#14
Same thing going on here to, my husband tried to record last night and it has failed again
#15
Do a planner rebuild that may help :thumbsup:
#16
deanos
Do a planner rebuild that may help :thumbsup:


Just done that, will see how whether it works over the next few days
banned#17
Mrs.Z
I was told by the engineer to keep at least 30% free space or I will get problems

Mine has always been fine, but maybe that's your problem?

If not, then phone Sky - shouldn't they replace it?


I've normally down to 10% space left and even though I record every day I've never had a failed recording in 18 months.
#18
churchy2704
I've normally down to 10% space left and even though I record every day I've never had a failed recording in 18 months.


No, me neither - that's just what the engineer told me so thought I would pass it on :)

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Looking for Twitter login?
Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!