I downgraded my package around the 12th June to the 2 mixes for £15 and cancelled my HD and everything else - i was then offered the movies for £1 for 3 months as i saw on here.
I was told i would not have to pay anything in July as they had taken full payment of £47 out already and then it would be £16 for Aug and Sept -but to ring them before 15th Sept to cancel the movies and it would be back to £15 per month.
Today i got my magazine they are taking £27 in July , £47 in Aug and £48 in Sept !!:w00t:
I have been on the phone for 3 hours this afternoon !!! and still nothing is sorted -apparantly they haven't cancelled the Hd subscription as i requested either. I got put to 5 different departments ,then had to ring back on the 0870 number and then the guy said he had never heard of the movie offer ever and could only put me back to £15 for 2 mixes . I had the movie offer to give me chance to copy the films on to my dvd recorder -but now i have no idea whats going off and they said they still will take the £27 out on the 5th July anyway !
I have even tried to send an email -but it came back and said the email i sent it to does not exist - i am at my wits end as i cancelled because of financial problems and now i am still worried sick.
Thinking of telling them what to do with it altogether !!!