A few years ago I had sky installed, subscribed for 12 months before disconnecting. Since then ive enjoyed the free sky service (freesat from sky). But now Im having problems where channel five channels (as far as I know) are breaking up slightly every 10-20 seconds.
Ive looked at signal data and it looks similar to what it was when it was installed. Strength is ~90% and the quality is at 50% dropping one step below (40%?) now and again. I was told there were some problems on installation that there may be problems because of a huge tree obstructing and so they moved the dish upto the roof. I'd imagine its more exposed there?
What are my options? Is it simply misaligned and can be fixed easily? Or is the dish itself broken? Will a freesat box result in better reception?