Skyplayer cancellation? - HotUKDeals
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Skyplayer cancellation?

HotUkDale Avatar
6y, 2m agoPosted 6 years, 2 months ago
Hi there.

it has come to up to a month since i put my skyplayer one month card on my xbox360 but i had to put my debit card details on there to activate the subscription.

i cant seem to find anywhere to cancel the subscription nor take my card details of either so was wondering if anyone can help?

any other phone numbers or email address to contact them on would be great. Don't want them taking money out of my account as i never really used it when i had it.

Thanks if you can help
HotUkDale Avatar
6y, 2m agoPosted 6 years, 2 months ago
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Comments/page:
#1
you should cancel immediately m8-you use the one month card-put in your details and then cancel 24 hours later and you still get the month-you are meant to give them 30 days notice of cancellation so they are gonna charge your card Im afraid.
#2
you can cancel online..log in to your account and click on "accounts & settings" then "manage subscriptions" and there should be a button there to cancel. Hope this helps.
#3
DD98
you can cancel online..log in to your account and click on "accounts & settings" then "manage subscriptions" and there should be a button there to cancel. Hope this helps.


nope there is no cancel button. the only cancel button is for the updating of the subscription changes. not to cancel it completely. i unticked the basic pack to and still did not work??
#4
iainbain
DD98
you can cancel online..log in to your account and click on "accounts & settings" then "manage subscriptions" and there should be a button there to cancel. Hope this helps.


nope there is no cancel button. the only cancel button is for the updating of the subscription changes. not to cancel it completely. i unticked the basic pack to and still did not work??


hmm i cancelled mine online few days back and sure that's how i did it?...sorry can't really be of anymore help.
#5
Be very careful about cancelling it online, they never actually cancelled mine and I didn't realise for 9 months. I rang them up 2 months ago and cancelled it over the phone. Still didn't cancel it and only finished paying when the 12 months ran out. Sky are ****'s
#6
Yup that'[s exactly how I did it dd98, one day after activating. I am that tight that I didnt do another one today for a couple of hours ryder cup but will tomorrow.

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