So my Gamestation Order has gone missing - HotUKDeals
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So my Gamestation Order has gone missing

Redking Avatar
6y, 6m agoPosted 6 years, 6 months ago
Ordered BBC2 when it was on offer a couple of weeks ago and it still hasnt turned up.

Cant find a number to ring gamestation about this. Has anybody got one?

The only thing I can find is a Royal Mail Claim Form on th gamestation website that they want you to print off, complete and post to them - only thing is I dont have a printer!!! Nightmare
Other Links From GameStation:
Redking Avatar
6y, 6m agoPosted 6 years, 6 months ago
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banned#1
Try https://www.gamestation.co.uk/Help/CustService/

How long ago was it dispatched?
#2
They sell whole television channels?
banned#3
Overdue Delivery



You can check the current delivery status of your order at any time by logging in to your Site account. In addition, We will send you an email (to the email address you supply when you register with the Site) alerting you of any change of status of your order including when we´ve despatched your order.



Your order should arrive within not more than 28 working days of despatch. This maximum delivery period shall have elapsed before we will consider claims for lost in transit consignments. If you suspect a delivery to be overdue then please either send Us a message via the Contact Us facility on the Site or call the Customer Services Department on 0845 345 0335.
#4
Paddy Charlie
Try https://www.gamestation.co.uk/Help/CustService/

How long ago was it dispatched?


dispatched on the 10 May
#5
getting the call back later message - what a great service
banned#6
Doubt they'll do anything yet as the T&Cs say 28 days and I think royal mail is 15 days
#7
Paddy Charlie
Doubt they'll do anything yet as the T&Cs say 28 days and I think royal mail is 15 days


its 28 days for international orders isnt it?

It has been 15 days since the dispatch date.

very poor service, very difficult to communicate with them
#8
roryk83
dispatched on the 10 May


roryk83
its 28 days for international orders isnt it?

It has been 15 days since the dispatch date.

very poor service, very difficult to communicate with them


If it was dispatched on the 10th May and today is the 20th May, I make that 10 days have passed :?
#9
cicobuff
If it was dispatched on the 10th May and today is the 20th May, I make that 10 days have passed :?


+10

lol
#10
cicobuff
If it was dispatched on the 10th May and today is the 20th May, I make that 10 days have passed :?


oh yeah - doh!

been a long day
#11
in any case its not gona turn up 10days after dispatch, my mates all got theirs 2 days after dispatch
#12
roryk83
in any case its not gona turn up 10days after dispatch, my mates all got theirs 2 days after dispatch


For the protocol though, you have to leave it til the 25th, then call them up, try going to [URL="www.saynoto0870.co.uk"]www.saynoto0870.co.uk[/URL] searching for an alternative number and putting Gamestation in the search box, has all the geographical numbers for all stores in the UK and head office, also saves money on not having to dial an 0845/0870 number :thumbsup:
#13
I had COD4 go mising from game that was sent out on the 7th may and have been told i have to fill out a claim form to get another one sent but only after the 26th may!

After this and the modern warfare veteran edition mess up of my order i am never ordering anything from game again

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