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qazim Avatar
8y, 9m agoPosted 8 years, 9 months ago
Hello All,

Just preorderd GTA 4 for Xbox 360 on SOFTUK. Can anyone tell me how they are for pre orders ? Also I am really upset because they have taken he payment already!!

Thanks All!!
qazim Avatar
8y, 9m agoPosted 8 years, 9 months ago

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They might have just put a hold on it..
Hold on what ? sorry i dont understand
The money.
You preordered something from them, and then asked if they're any good? Wouldn't it have made more sense to find out how good they are before buying from them?
Hi Qazim,

Firstly thank you for making your pre order with us.

Generally speaking we will send all pre orders out a day or two before the confirmed release date so you receive it on the day of release. As with all online retailers unfortunately in some circumstances we can sometimes receive the shipping late from our suppliers - even under these circumstances, at the very latest, the game will still be dispatched on the day of release.

It seems that you have been charged for this order. We do not charge pre orders until they are ready for dispatch, so I can only apologise and offer to refund you in full until we a ready to dispatch this to you - please drop me a PM and I will do this straight away for you?

I would also like to add that unlike some retailers we do not (increase) alter the price you pay for any pre orders you make with us. We will only charge you the price you originally ordered it for.

Hope this helps

Kind Regards


I have PM'ed you

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