I recently purchased Guitar Hero Aerosmith Solus using the discount code,
"COOL 12" which brought the order total to £11.43. However, according to my
credit card statement I have been charged £12.99. Obviously I would not have ordered
it from SoftUK.com if I'd have known, as WHSmith were doing the same game for £11.93 (+ Quidco I might add) at the time.
I e-mailed SoftUK.com about this (twice) and they told me tough ****. I've used SoftUK.com many many times and never experienced any problems until now. For the sake of £1.56 they have lost a pretty good customer. It staggers me how little a company can value a customer! Gone are the days of goodwill gestures to keep customers, eh?