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Software Question

grimm6 Avatar
1d, 1m agoPosted 1 decade, 1 month ago
I use Zone Alarm version 6.1.744.001 and I have Macafee security centre 2006.
I have recently tried to install the later version of Zone Alarm 6.5.731.000

Tells me I have to uninstall macafee for it to install.

Does this mean they are totally incompatible or can I reinstall macafee afterwards?

Hope I am not in the wrong area ! If I am please remove

:thinking:
grimm6 Avatar
1d, 1m agoPosted 1 decade, 1 month ago
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1 Like #1
Have a read at this:

http://blog.washingtonpost.com/securityfix/2006/06/zone_alarm_update_flaky_for_mc_1.html

Also:

Thank you for contacting Zone Labs Technical Support.

I understand that you are getting a message about removing McAfee when
trying to install the newest version of ZoneAlarm. I apologize for the
inconvenience.

The new ZoneAlarm 6.5 versions currently have an installation issue
related to McAfee antivirus products. When a customer downloads a
ZoneAlarm solution, installation of ZoneAlarm is halted upon detection of
McAfee antivirus products on the host system. This process,
called 'gating', is used as a protection mechanism for our customers when
a known incompatibility exists between ZoneAlarm and another software
program. In this case the gating was in error as no product incompatibility
exists.

We sincerely apologize for any inconvenience this may have caused our
users and we are working diligently to resolve this problem. A fix is
currently under development and we hope to issue it in the next 24 hours,
so customers looking to run one of our non-antivirus solutions can also run
McAfee antivirus products concurrently. In the meantime, our customers
can also successfully install both products by completing the ZoneAlarm
installation first and then re-installing McAfee.
#2
Many thanks for your kind help.

I will sit down and work through the fix when I have a spare hour.

I have added to your Reputation....

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