I ordered a bed on 5th Jan from an online store for my daughter. I received a confirmation email to confirm my order but there was no details of delivery date. I waited 2 weeks and heard nothing. I made contact with the store and was advised that the bed will come sraight from the supplier and I should hear from them within 2 weeks. I have heard nothing.
Am I within my rights to request a refund as I was not aware that delivery would have taken so long and could have ordered from somwhere else to get it sooner.