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Somebody please help with wireless laptop trouble - pretty please x

hannah19790 Avatar
8y, 4m agoPosted 8 years, 4 months ago
I came back from my hols last night and can't seem to connect to my wireless laptop. I have a main Laptop that is connected to the hub via etheret cable just beause it's attached to the printer and is never moved. But the other is wireless, but, although it says it is connected to my wireless 'thingy' it won't connect - and says 'Local Area Connection', 'Network cable unplugged'. I DON'T UNDERSTAND!!! I'm not very technical though, I hope this makes sense. lol
Any help appreciated x
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hannah19790 Avatar
8y, 4m agoPosted 8 years, 4 months ago
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1 Like #1
I believe sassie is an expert on these things now :whistling:


It sounds to me like it's trying to connect via a cable rather than wirelessly. Go into network connections and have a look at what connection options you got there. Post back on here with what it says hun.
#2
I was going to say ''ask Sassie'' too !
1 Like #3
I presume you have previously had this laptop connected to the router via an ethernet cable

It's usually not a problem and you should still be able to browse the internet and what not through your wireless connection

If you go into your network connections you can just disable the local area connection (the one that says it's unplugged) just remember if you want to use an ethernet cable again you just have to re enable it, if you do that the network cable unplugged message wont appear

Edit - the reason it is happening is because the laptop is still trying to connect to the old network
1 Like #4
The local are thing is your wired connection so it's nothing to do with your wireless.

You say that is says you are connected to your wireless access point, so does that mean the it's just the net you're not connecting to?

Is so it sounds like a problem with your modem. Check the cables and stuff are plugged in alright and if they are, turn it off for about a minute, switch it back on and hopefully it'll be fine.
1 Like #5
On both the laptops I use there is a button that you have to press to enable wireless mode and the little aeriel sign then lights up. On my Dell it's on the left hand side, on the HP it's on the front just above the keyboard. Do you have a button on yours?, and if so has it gotten knocked by accident and disabled wireless?, if so switch it back on :-D
banned#6
Superman to the rescue, superman is not a technical person and quietly leaves :)
1 Like #7
RedIron
I presume you have previously had this laptop connected to the router via an ethernet cable

It's usually not a problem and you should still be able to browse the internet and what not through your wireless connection

If you go into your network connections you can just disable the local area connection (the one that says it's unplugged) just remember if you want to use an ethernet cable again you just have to re enable it, if you do that the network cable unplugged message wont appear

Edit - the reason it is happening is because the laptop is still trying to connect to the old network


Seconded - happened to our laptop when we first changed it to wireless; just disable the Local Area Connection, make sure that Wireless Internet Connection is enabled, and away you go :)
#8
Hmm, so you are trying to say you can't use a wired and wireless network at the same time? New one on me.
#9
LadyMadonna
Hmm, so you are trying to say you can't use a wired and wireless network at the same time? New one on me.


You can but there's no point really

The OP only connects to her router / modem anyway so there is no point in being wired in to it and using it via wireless

Disabling the wired network connection will merely just get rid of the "network cable unplugged" message in the system tray. She doesn't have to do it but if she doesn't the message will just stay there
#10
RedIron
You can but there's no point really

The OP only connects to her router / modem anyway so there is no point in being wired in to it and using it via wireless

Disabling the wired network connection will merely just get rid of the "network cable unplugged" message in the system tray. She doesn't have to do it but if she doesn't the message will just stay there


I'm aware of that but it reads to me like the problem was getting a connection. An Ethernet card being enabled would not prevent a wireless connection. Like you say, all it does is stop the pop up appearing.
#11
LadyMadonna
I'm aware of that but it reads to me like the problem was getting a connection. An Ethernet card being enabled would not prevent a wireless connection. Like you say, all it does is stop the pop up appearing.


I don't think it's a connection issue (with the wireless any how) if think the OP is just getting confused by the network cable unplugged message

I would bet if she tried the internet it would work just fine
#12
RedIron
I don't think it's a connection issue (with the wireless any how) if think the OP is just getting confused by the network cable unplugged message

I would bet if she tried the internet it would work just fine


ok but she said.....

Hannah19790
But the other is wireless, but, although it says it is connected to my wireless 'thingy' it won't connect



Which led me to believe it wasa modem problem.

But saying as she never got back, we'll just have to guess ;)
#13
LadyMadonna
ok but she said.....




Which led me to believe it wasa modem problem.

But saying as she never got back, we'll just have to guess ;)


Yeah she's just getting the two different connections confused

A bit odd that she's not come back now, maybe the problem is worse than I thought either that or she's taken a screwdriver to the router to try and repair it
banned 1 Like #14
it may help if you post what router you are using, or just what i did, spend 12 hours clicking, deleting, clicking deleting till something happens
#15
RedIron
she's taken a screwdriver to the router to try and repair it


LOL, so long as it wasn't plugged in at the time.
#16
OMG, am soo sorry for delay. Many thanks for all your replies I wasn't expecting that many that quickly and was feeding the kids. I will take a look at what u guys have said and try and answer some of your questions. Thanks again - rep will be left x
#17
hannah19790
OMG, am soo sorry for delay. Many thanks for all your replies I wasn't expecting that many that quickly and was feeding the kids. I will take a look at what u guys have said and try and answer some of your questions. Thanks again - rep will be left x


We thought you had died

Just make sure if you take a screwdriver to your router you turn it off first :whistling:
#18
midlandscomics
I believe sassie is an expert on these things now :whistling:


It sounds to me like it's trying to connect via a cable rather than wirelessly. Go into network connections and have a look at what connection options you got there. Post back on here with what it says hun.


Where about's is 'network connections'. Please don't laugh - I'm very sensitive lol
banned#19
hannah19790
Where about's is 'network connections'. Please don't laugh - I'm very sensitive lol


start then control panel and it will be in there,


What router is it, please dont say its oranges livebox
#20
hannah19790
Where about's is 'network connections'. Please don't laugh - I'm very sensitive lol


What Operating system do you use?

In windows XP you go into;

Control panel
then
Network Connections
#21
RedIron
I presume you have previously had this laptop connected to the router via an ethernet cable

It's usually not a problem and you should still be able to browse the internet and what not through your wireless connection

If you go into your network connections you can just disable the local area connection (the one that says it's unplugged) just remember if you want to use an ethernet cable again you just have to re enable it, if you do that the network cable unplugged message wont appear

Edit - the reason it is happening is because the laptop is still trying to connect to the old network


Have disabled the local area connection bit - but still nothing - 'Internet Explorer cannot display the webpage' but conection strength is excellent!
#22
RedIron
What Operating system do you use?

In windows XP you go into;

Control panel
then
Network Connections


Oh, yes found it. Thanks for that x
#23
hannah19790
Have disabled the local area connection bit - but still nothing - 'Internet Explorer cannot display the webpage' but conection strength is excellent!


Try restarting your laptop now the other connection is disabled
#24
sassie
start then control panel and it will be in there,


What router is it, please dont say its oranges livebox


BT Home hub - is that right? I mean is that what you're asking me? Sorry, told ya - not technical lol
#25
hannah19790
BT Home hub - is that right? I mean is that what you're asking me? Sorry, told ya - not technical lol


Yeah that's right
#26
MrGrumpyman
On both the laptops I use there is a button that you have to press to enable wireless mode and the little aeriel sign then lights up. On my Dell it's on the left hand side, on the HP it's on the front just above the keyboard. Do you have a button on yours?, and if so has it gotten knocked by accident and disabled wireless?, if so switch it back on :-D


Can't seem to see any thing - but that one is a few years old now!
#27
LadyMadonna
The local are thing is your wired connection so it's nothing to do with your wireless.

You say that is says you are connected to your wireless access point, so does that mean the it's just the net you're not connecting to?

Is so it sounds like a problem with your modem. Check the cables and stuff are plugged in alright and if they are, turn it off for about a minute, switch it back on and hopefully it'll be fine.


Hmmm.... I think so:? This laptop works though with the same modem, does that still sound about rite?
#28
hannah19790
Hmmm.... I think so:? This laptop works though with the same modem, does that still sound about rite?


I thought about that one after I'd posted that it would probably be same modem.

It does come up saying wireless connection connected though doesn't it?

And you're getting on the net no bother. have you tried typing a different address into your address bar when you try and connect?
#29
Restarting.........nope, nothing! :-(
#30
I get that all the time - have three computers one in beroom which is the Hub, then one desktop downstairs and a laptop which are wireless, I often have to shut down and restart and it picks up the wireless again, worth a try restarting the wireless one
oh and yourve got to unplug the thingy and plug back in the restart(router)
#31
OK restart your home hub then try connecting again
#32
RedIron
OK restart your home hub then try connecting again


Oh... still nothing. Bubble comes up saying 'wireless Network Connection is now connected'

but still won't actually connect :-(
banned#33
can you not delete the connection, then restart comp and see if it picks it up
#34
Dell_in_the_bed
Superman to the rescue, superman is not a technical person and quietly leaves :)


The thought was there though hun, thanks x Still my superman lol
#35
sassie
can you not delete the connection, then restart comp and see if it picks it up


Will give it try, thanx hun
#36
OK the two networks were obviously conflicting which other for some reason, failing deleting the connection as sassie said;

What I would do is first go into your network connections, on your wireless network right click it and choose repair

Failing that I would go into device manager and delete the wireless adapter, then restart your PC an it will re install it and basically start everything fresh

It's a bit more technical the last one though
#37
As far as I can tell from your posts though, you are getting a connection. It is comming up saying wireless connection connected. It only seems to be the internet you are not connection to. Can you see the other laptop on your network, is it showing?
#38
RedIron
OK the two networks were obviously conflicting which other for some reason, failing deleting the connection as sassie said;

What I would do is first go into your network connections, on your wireless network right click it and choose repair

Failing that I would go into device manager and delete the wireless adapter, then restart your PC an it will re install it and basically start everything fresh

It's a bit more technical the last one though


Tried the repair thing with no luck - will try inmo to delete completely.
#39
LadyMadonna
As far as I can tell from your posts though, you are getting a connection. It is comming up saying wireless connection connected. It only seems to be the internet you are not connection to. Can you see the other laptop on your network, is it showing?


Yes, that's right - soz, not good at explaining very well
#40
hannah19790
Yes, that's right - soz, not good at explaining very well


Just I don't understand why people are trying to tell you how to get a connection that you already have.

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