Somethings faulty but ive lost the reciept :-( - HotUKDeals
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Somethings faulty but ive lost the reciept :-(

Joshanna Avatar
1d, 1m agoPosted 1 decade, 1 month ago
Ive got some car seat covers, i bought them about 4 weeks ago from argos.
Ive lost my reciept so what can be done?

They have a flower on, the stem is done in stitching.
Noone sits in the back, so there fine, and my son sits in the other front seat, but in his car seat so that ones all fine.

But in 2 places in my seat the stitching has started coming up so it looks pretty crap now, what will they do if i take them back, ive searched for the recipet and cant find it.
Joshanna Avatar
1d, 1m agoPosted 1 decade, 1 month ago
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1 Like #1
http://www.inclusive.co.uk/downloads/images/pics2/bin.gif
#2
Ooooh so cheeky!
#3
I'm sure they will exchange if its still in the catalogue, did you pay by card ? if so then take your statement along too. Argos are normally pretty good at exchanging. Good luck
#4
Yeah, or what Argos often do is exchange for vouchers or a replacement. You won't get cash refund without a receipt though...
#5
Hi,
Thanks.
As i only purchased it such a short time ago i havent received a statement with it on yet.
But yes i paid by my card, i know that counts for something as i used to work for pc world who if they really want can do a search and print you out a recipt.
Dont really want an exchange to be honest, as i know the next set will do it aswell, so there obv not very hard wearing.
Plus i dont think it helps that the price has now come down by £5.
Id really just like a refund to be honest, but i doubt im going to get one.

Can anyone help?
[mod]#6
I think the best you can hope for is vouchers to be honest. :-(

On the plus side though, Argos are ususally really good about accepting returns even if it has been a while. :thumbsup:
#7
Yeah i did know that as my mum returned something after about 9 months and she got a refund as she had the reciept.
Does it not help that its faulty though after such a shop period of time, really dont want another set or vouchers as ive just spent nearly £100 there, theres nothing else i want and already done xmas shopping.
#8
Sell the vouchers if you get them on ebay.
#9
Yes Argos are good with replacing faulty items.even without a receipt...they have nothing to lose as the supplier takes the loss....my brother in law....not the posty...had a lighting business that supplied Argos ...they screwed him to the floor on price and every month he was sent the returns from customers that were deducted from his invoice...quite often a returned box was filled with an old light fitting or some other crap....I think the Argos staff are more vigilant these days but there was a time you'd take something back for a refund and they wouldn't even open the box!!!
#10
Id rather just have a refund than a replacement, the item is obviously crap and as there universal they dont fit my car properly.
#11
debbiet
I'm sure they will exchange if its still in the catalogue, did you pay by card ? if so then take your statement along too. Argos are normally pretty good at exchanging. Good luck


Welcome to HUKD debbiet. :)

We've found Argos pretty good too but you have to stand your ground and ask for the manager if necessary. As a last resort you could always contact the manufacturer and complain about their shoddy goods and that you want your money back.

You should be able to get a copy of your account statement at any time to show as proof of purchase.
#12
Joshanna
Id rather just have a refund than a replacement, the item is obviously crap and as there universal they dont fit my car properly.


I've converted you! :thumbsup:

No one has any idea what im on about though, lol
#13
Well, ive just looked at my online banking, it only goes back to the 7th october :-(

I didnt just buy the car seat covers on there own, i also bought a car seat for my child so its £43 :-( god i hate argos now... bet i dont get a bloody refund and thats what i really want :-(
#14
Joshanna

Dont really want an exchange to be honest, as i know the next set will do it aswell, so there obv not very hard wearing.
Plus i dont think it helps that the price has now come down by £5.
Id really just like a refund to be honest, but i doubt im going to get one.

Can anyone help?
In my experience of returns with Argos,i think in your case,at best you will be refunded in vouchers only and not at the price you paid,but at the current price(which you mentioned has gone down by £5).
#15
Oh the joy, thats crap.
But thanks for letting me know.
#16
You could try to contact your bank by telephone but it's best not to use their 0870 or 0845 number.

Try here:
http://www.saynoto0870.co.uk/search.php
to find a 0800 number and ask for a copy of a more recent statement.

We contacted our bank today on an 0800 customer relations number.

Alternatively, call the Argos store that you bought from through their local number
using the link above again.
#17
Thanks, but looks like im going to have to keep them, i *think* but im not sure that the recipet is actually in my car so ill have a look tomorrow, if it is am i entitled to a full refund?
[mod]#18
Joshanna
Thanks, but looks like im going to have to keep them, i *think* but im not sure that the recipet is actually in my car so ill have a look tomorrow, if it is am i entitled to a full refund?


Yes, because the goods are of poor quality. But remember to take your card as they have to issue the refund the same way that it was paid.
#19
As the item is faulty and not fit for the purpose you purchased them for,you do NOT need a reciept, you can demand a full refund under the faulty goods act 1969 (think it was amended in 1972) just start on about the trading standards and am sure they will refund you. or contact trading stadards and they will keep you right.
#20
minx1970
As the item is faulty and not fit for the purpose you purchased them for,you do NOT need a reciept, you can demand a full refund under the faulty goods act 1969 (think it was amended in 1972) just start on about the trading standards and am sure they will refund you. or contact trading stadards and they will keep you right.
But surely you need to prove that you purchased the goods from them and prove the age of the goods.If what you say is true,then what is to stop somebody taking something back that is faulty but was purchased over a year ago and from another shop.Don't get me wrong ,i am not on the side of the shop,but believe it could be extremely difficult without any proof.I hope i am wrong and that joshanna has no problem whatsoever and gets the money back that she paid for the goods as she has clearly bought goods not fit for the purpose.
Welcome to the forum by the way minx.:)
#21
Havent been to my car since i posted this, but i will little bit later on, if i cant find the reciept im not going to bother taking them back, bcos i really dont want vouchers :-( i never keep recipts unless its something i think is of value and might break, i.e my carpet cleaner and digital camera, more fool me eh?

A while ago i bought a camcorder (was cheap so didnt mind so much) used it once and it broke - also binned the recipet thinking it was ok :-(
#22
Ok, wooohoo ive found the reciept, was in the car as i thought.
I may try to take them back tomorrow, ive had them since the 30th of last month, will i be entitled to a refund?
#23
Good news Joshanna. :thumbsup:

My OH keeps every receipt we have in a clear plastic bag (re-used from small magazine covers received through the post). Boring I know but a left over from keeping business books for years.
#24
Well, i think it might have taught me to do the same!
I keep important recipets, but didnt think this way deemed as important...
#25
sorry to be the bad guy, but it says on the back of the reciept, you get a cash refund in 16 days, and after that vouchers or exchange only, try and see what happens make up a excuse or something,
#26
For gods sakes, there blatently crap.
Well, ill argue my case.
Shouldnt be rubbish after a month.
#27
Joshanna
For gods sakes, there blatently crap.
Well, ill argue my case.
Shouldnt be rubbish after a month.


"Sale of Goods Act" and "fit for purpose" are good phrases to use. Plus of course you need a replacement and you certainly don't want another set like those, so you need the cash for another purchase.
#28
Thanks it will be fun im sure, specially if my exs mum is serving
#29
Good news, i got a full refund :giggle:
Was tempted to buy another set as there £5 less now, but didnt as theyll only get crap again :)
#30
Good on Argos...so you've now got money burning a hole in your pocket!
#31
:giggle: yeah i suppose so, but im sure itll go to something else :)

They couldnt really say no, as the item wasnt fit for its purpose, he also asked if i wanted another, erm no thanks.
They were supposed to be washable aswell, i dread to think what would have happened if id actually washed them!
#32
Couldn't have been worse than what happens to me when I was stuff!
#33
Joshanna
They couldnt really say no, as the item wasnt fit for its purpose, he also asked if i wanted another, erm no thanks.
They were supposed to be washable aswell, i dread to think what would have happened if id actually washed them!


It does make you wonder if they do any kind of tests on some goods.

Pleased you had a result.
#34
Vouchers or cash?
#35
I got cash :) well, no nt really, i got a refund on my card.

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