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sorted - thanks

bod emrys Avatar
6y, 7m agoPosted 6 years, 7 months ago
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bod emrys Avatar
6y, 7m agoPosted 6 years, 7 months ago
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#1
Laptop won't boot after being dropped - any ideas?

It's obviously broke.









in all seriousness take it to a specialist, it could be any number of things, DO NOT take it to PC world!
[mod][Moderator]#2
Do you have it covered on household insurance? did similar to mine last year, got a quote for repair from PC world, was going to cost £100 + vat, my excess on household ins was only £125 so claimed and got a new one, 1st ever claim, so my premiums have not gone up this year
#3
lollington
#4
Dropping a laptop would harm the hardrive the most so it could be that but sounds like it is broken for good.
banned#5
take it apart and see whats broken inside
#6
Does it POST? Can you get into the BIOS/setup menu?

Hard drive may well be broken - its possible the motherboard could be damaged but it could be simpler (ie something disconnected). Is the screen undamaged?
#7
ade2j
Dropping a laptop would harm the hardrive the most so it could be that but sounds like it is broken for good.


Yep this is the most probable problem. If possible try a spare hard drive, or one from another laptop. Or take it into a local PC shop and just to have a look at it shouldnt cost you more then about £15-25 depending on how fair they are, then if it is the hard drive a replacement might set you back £30-50 dependent on size + labour.
#8
Will it load the bios/laptop splash logo but just not load an operating system?
If that's the case then it sounds like the hard drive is kaput and needs replacing. £50 should get you a 500gb 2.5inch sata drive.
Invest £5+ on a small screwdriver set, take out your current drive, confirm it's a sata drive, buy a 2.5inch sata drive like the above mentioned 500gb, put it into your laptop, install windows, voila your laptop is back, it really is that easy, only a few measly screws to deal with and probably a hdd caddy/cage.

Why pay PC World?

Unfortunately if the above is accurate, then you have lost all your data on the drive.
#9
Drop it again, see if that works:whistling:
#10
Pavers
Drop it again, see if that works:whistling:


lol.. so cruel.
#11
Pavers
Drop it again, see if that works:whistling:


was gonna say drop it again - make sure it's broke for good then claim on your insurance...

don't take the hard drive out as they normally take it away for inspection. once confirmed it is indeed "broke" get your money and ask for the laptop back to remove the HD :)

hey presto - all info and a spanking new laptop..
#12
arcangel111;8493832
was gonna say drop it again - make sure it's broke for good then claim on your insurance...

don't take the hard drive out as they normally take it away for inspection. once confirmed it is indeed "broke" get your money and ask for the laptop back to remove the HD :)

hey presto - all info and a spanking new laptop..


If, a) He has accidental insurance coverage which covers that b) the hard drive isn't not broken and can be recovered
#13
schizoboy
If, a) He has accidental insurance coverage which covers that b) the hard drive isn't not broken and can be recovered


Most household contents insurance policies cover accidental damage to equipment up to a certain value in the home (some even cover goods outside of the home &/or whilst travelling).

If the laptop is worth more than, say, £1000, you may need to inform your insurance Company in advance so that the item is listed as a separate clause/consideration.

Check the wording/conditions of your policy... if you have one.

BFN,

fp.
#14
fanpages;8494147
Most household contents insurance policies cover accidental damage to equipment up to a certain value in the home (some even cover goods outside of the home &/or whilst travelling).

If the laptop is worth more than, say, £1000, you may need to inform your insurance Company in advance so that the item is listed as a separate clause/consideration.

Check the wording/conditions of your policy... if you have one.

BFN,

fp.


True, but when you combine excess, loss of any no claims and future premium hikes, its *probably* not worth it (especially if its only a £50 hard disc that needs replacing...)
#15
If no bios/post/logo then bios then the problem is at motherboard level at least.

Something might of come loose, for convienence you have insurance route if you are covered, otherwise you might have to open up the laptop to see what went wrong?
When did you buy the laptop? Did you have any extended warranty? Is the damage to the laptop blatant/obvious? Need I say more? :)

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