SPAM - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

SPAM

ilovepink Avatar
6y, 7m agoPosted 6 years, 7 months ago
......
ilovepink Avatar
6y, 7m agoPosted 6 years, 7 months ago
Options

All Comments

(14) Jump to unreadPost a comment
Comments/page:
banned#1
does she really need internet banking? as in i mean does she use it?

i also use raport, have no idea if it is any good, but the banks home page told me to so i have

run malware on her computer, also what security is she already using
#2
im sure its ok but be sure the call was really her bank ...might be worth her calling them...on a number she knows just to be sure it was her bank and not a scammer !
hope all is ok
Maria
1 Like #3
im sure its ok but be sure the call was really her bank ...might be worth her calling them...on a number she knows just to be sure it was her bank and not a scammer !

+1

and

do you have a security software (firewall, antivirus, antispy etc) installed? Have a thorough scan, if not find and install one (Barclays giveaway Kaspersky for free, HSBC Mcafee)

Have a regular privacy sweep (i.e deleting ALL internet activity traces). many freeware (CCleaner is one of the most popular) offers this job

This will not erase the threat completely but, with common sense (e.g. dont open dodgy emails etc), will help reduce the risk significantly
#4
sassie
does she really need internet banking? as in i mean does she use it?

i also use raport, have no idea if it is any good, but the banks home page told me to so i have

run malware on her computer, also what security is she already using


norton internet secuirty.

She does need to use it as she is always transfering money between different accounts including her mums as she is joint account holder and pays all her mums bills for her etc
banned#5
maria1981
im sure its ok but be sure the call was really her bank ...might be worth her calling them...on a number she knows just to be sure it was her bank and not a scammer !
hope all is ok
Maria


OMG i never thought of that, my mum fell for the phone scam last month, luckily she twigged right at the end, but they had amanged to get stuff out of here, she contacted the bank straight away and they had had numerous calls about it, all from the older generation
#6
sassie
OMG i never thought of that, my mum fell for the phone scam last month, luckily she twigged right at the end, but they had amanged to get stuff out of here, she contacted the bank straight away and they had had numerous calls about it, all from the older generation


omg just ringing her now!!
1 Like #7
I wouldn't log into any bank accounts or websites on that machine until you're absolutely sure that it's clean!
It would be wise to run as many anti-spyware/malware progs as you can on it, here are a few that I use:
Spybot: Search and Destroy
Ccleaner
Windows Defender
Hijack This
and I'll second what Sassie says - make sure she has some reliable Internet Security / Anti virus / firewall in use
banned 1 Like #8
ilovepink
omg just ringing her now!!


if she logs into her account mine shows last log in date, this phone call probably asked her for details did they? like date of birth, etc,etc, this how they got my mothers and my mum dont do online banking, but said there had been some money taken from her account that looked suspicious
#9
right just got the phone to her...shes not the best person to explain stuff to or understand lol

she said that the 'bank' didnt ask any details just asked her if she had tried to add a phone number to her account and gave her the number to ring back - banks number

cant really understand so wil wait till she gets in from work go round and get her to ring the bank and let them explain it to me, coz i cant understand ho they can add a phone number if they didnt log in...i think shes getting herself all muddled up and best to hear it from the horses mouth
#10
jayhab
I wouldn't log into any bank accounts or websites on that machine until you're absolutely sure that it's clean!
It would be wise to run as many anti-spyware/malware progs as you can on it, here are a few that I use:
Spybot: Search and Destroy
Ccleaner
Windows Defender
Hijack This
and I'll second what Sassie says - make sure she has some reliable Internet Security / Anti virus / firewall in use


yeah she has norton internet security, no money is missing so good stuff at the mo
#11
thanks all will rep
#12
Most of these trojans that infect your pc are set to capture keystrokes from specific types of site namely banks etc. One way to help reduce this risk is use a password manager that you keep on a usb key not on your computer, that way there are no keystrokes to log as you use a mouse click to enter usernames, passwords etc.

Just an additional point, do not use the phone number they give you. Look it up and dial the bank directly using that number. They will then transfer you internally to the security section.
#13
i'd of said is she sure its her bank that rang too?

They might ring back again and try and get more info. Tell her to be careful! x
#14
d/l and install the latest version of malware bytes and run it in safe mode along with norton, as for hijack this, you can d/l and install but if you are not computer savvy you will have to post the results to a PC help forum, tech guy is one of the better ones. hopefully it was just a scam phone call and the pc is not infected.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!