Special Delivery Guarantee? - HotUKDeals
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Special Delivery Guarantee?

No0b!$T Avatar
banned5y, 7m agoPosted 5 years, 7 months ago
I'm not sure but is it true if you send something special delivery, and it doesn't arrive the next day then you get the cost back?

Thanks
No0b!$T Avatar
banned5y, 7m agoPosted 5 years, 7 months ago
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(7) Jump to unreadPost a comment
Comments/page:
#1
yes. providing it wasnt because the person wasn't home.
banned#2
Ok thanks for that
#3
depends when you order the item if its late at night or after the store/website cut off.
banned#4
It was at 2pm and before the last pickup ;)

Also to get the refund, do you have to go back to the same post office you posted it from?

Edited By: No0b!$T on Apr 18, 2011 18:01
#5
ham82
depends when you order the item if its late at night or after the store/website cut off.


Sounds like the OP is sending something, not ordering.
#6
No0b!$T
It was at 2pm and before the last pickup ;)

Also to get the refund, do you have to go back to the same post office you posted it from?


you make a claim to Royal Mail not the Post office, you need claim form P58

ftp://ftp.royalmail.com/Downloads/public/ctf/rm/Inland_P58_form_English_09.pdf

More info on the claims process http://www2.royalmail.com/customer-service/personal-customers/refunds-and-compensation/claims-process

Edited By: simplyjimbo on Apr 18, 2011 18:16
#7
Keep in mind, if you send on a Friday,it's not guaranteed on a Saturday. They do a Saturday Special Delivery service for that kind which is a fair but extra.

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