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Sports Direct Help

£0.00 @ Sports Direct
Found a pair of trainers i like on their site, anybody any previous dealings with them in regards to if they dont fit and returning them? On their t&cs i can only see that if returned i pay the r… Read More
awoodhall2003 Avatar
7y, 10m agoPosted 7 years, 10 months ago
Found a pair of trainers i like on their site, anybody any previous dealings with them in regards to if they dont fit and returning them?

On their t&cs i can only see that if returned i pay the return postage but they refund delivery costs. So if anyone has done this before be great to know what you done.

Cheers
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awoodhall2003 Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
Awful company ! Steer clear dude !

They will NOT refund your cash, even instore.

Joke of a company !
banned#2
You can return into one of their stores free of charge. They have a good return policy though :thumbsup:
banned#3
Darryl2312
Awful company ! Steer clear dude !

They will NOT refund your cash, even instore.

Joke of a company !


sculpturatus
You can return into one of their stores free of charge. They have a good return policy though :thumbsup:


lol, hows that for instant both sides of the coin :roll:
#4
I doubt they will refund delivery costs especially if they are as bad as their shops. Their shops do not give refunds and only offer credit notes....
#5
Darryl2312;6186928
Awful company ! Steer clear dude !

They will NOT refund your cash, even instore.

Joke of a company !


sculpturatus;6186929
You can return into one of their stores free of charge. They have a good return policy though :thumbsup:

love the comparasion! :whistling:
#6
You wont get your money back only credit notes
#7
sculpturatus;6186929
You can return into one of their stores free of charge. They have a good return policy though :thumbsup:


gari189;6186944
I doubt they will refund delivery costs especially if they are as bad as their shops. Their shops do not give refunds and only offer credit notes....

their site states they will, and therefore if they dont they would be getting a very stirct formal letter ;-)

and again yet another contrast...one saying the will refund in store fine, one saying they will onyl give credit :thinking:
banned#8
awoodhall2003
love the comparasion! :whistling:


Looks like I am in the minority :lol:
#9
They wont refund instore on instore purchases either, after arguing with the little neddette manager for half an hour the other day I can confirm this lol !

Credit note only as it says on the tiniest sign in the world next to the till !
#10
awoodhall2003
their site states they will, and therefore if they dont they would be getting a very stirct formal letter ;-)

and again yet another contrast...one saying the will refund in store fine, one saying they will onyl give credit :thinking:


The distance selling regs will apply for online items but not to items you buy instore. There is a big difference so be prepared to argue your case. The problem I had was with shoes bought instore and they would only offer a credit note....
#11
sculpturatus;6186971
Looks like I am in the minority :lol:

sure does! so have you actually returned things ok to them for cash then?
banned#12
awoodhall2003
sure does! so have you actually returned things ok to them for cash then?


I didn't need a cash refund, just a larger size footwear, and they exchanged fine.
#13
Darryl2312;6187020
They wont refund instore on instore purchases either, after arguing with the little neddette manager for half an hour the other day I can confirm this lol !

Credit note only as it says on the tiniest sign in the world next to the till !

yeah see i know about that instore, but online and returning instore...:?

gari189;6187028
The distance selling regs will apply for online items but not to items you buy instore. There is a big difference so be prepared to argue your case. The problem I had was with shoes bought instore and they would only offer a credit note....

yeah well they dont have them in store as ive tried two stores now and they have no stock on the trainers i like.
#14
sculpturatus;6187042
I didn't need a cash refund, just a larger size footwear, and they exchanged fine.

ah, see the local stores dont have the trainers i want in my size or stock, and thus would be of little use to me.
#15
tinkerbell28;6187086
Dsr's apply so you will get a refund, but may have to pay return costs if they specify them, I don't think you will have an issue, instore is another matter and they make it quite clear you will only get a credit note, if they even accept your unwanted return, don't think it will be to bad for ya:thumbsup:

yeah im fine just wondered about return costs, whether they supply it or whether i just have to send it via royal mail for example and that is my loss if they dont fit. :thumbsup:

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