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Strange Quidco problem

£0.00 @ Quidco
I ordered a DVD from The Hut for £5 and it tracked in Quidco as 25p cashback. Went on Quidco earlier this week to see the cashback has been declined so I e-mailed them to ask why. Here's their r… Read More
jamie60509 Avatar
9y, 4w agoPosted 9 years, 4 weeks ago
I ordered a DVD from The Hut for £5 and it tracked in Quidco as 25p cashback.

Went on Quidco earlier this week to see the cashback has been declined so I e-mailed them to ask why. Here's their response:

Hi, Thank you for your enquiry.
Quidco does not support any transactions where the cashback is below £1.00 and so we are unable to process your transaction any further. We do appreciate you making this enquiry as this does assist us in keeping a record of performance on a merchant's tracking.
Kind Regards
Quidco

This seems odd as I've had loads of cashback payments for under £1 in the past, anyone know what's going on?
Other Links From Quidco:
jamie60509 Avatar
9y, 4w agoPosted 9 years, 4 weeks ago
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Comments/page:
#1
Seriously?? Most of my transactions have been under £1 and it's been fine unless they have changed their policy.
#2
i think it means you can't raise a ticket/query for an amount below £1 rather than no quidco for less than £1
#3
When it says "Quidco does not support any transactions where the cashback is below £1.00 " it does not mean they wont pay you less than £1, it means they wont look into why it was declined!


Edit.. what umanga said!
#4
umanga
i think it means you can't raise a ticket/query for an amount below £1 rather than no quidco for less than £1


I agree
#5
Yeah, they don't want to waste their time chasing pocket change
#6
I ordered a DVD from The Hut for £5 and it tracked in Quidco as 25p cashback.


How much did you get off using the huts own voucher?
#7
Shengis
How much did you get off using the huts own voucher?


What voucher? Only one I could find on here was for More Than customers only.

They don't pay quidco if you use vouchers anyway, do they?
#8
I've had random places decline me for small amounts. But I am having more & more quidco problems recently. Currently have £123 [cashback to me] on enquiry that have been done by the book. One thing I have noticed is that it seems that the merchants are moving the goal posts with Quidco a lot. Not Quids fault but a way for merchants to get out of paying.
#9
jamie60509
What voucher? Only one I could find on here was for More Than customers only.

They don't pay quidco if you use vouchers anyway, do they?


That's why I asked. You double missed out then:thinking:
#10
^ I know!

Gutted :(

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