Been waiting for a parcel from Dublin since last Thursday. Found out yesterday that it was sitting in the local DHL depot since Friday. They promised to deliver this morning, but no show. I contacted them and they said that the driver tried to deliver but the recipient refused to accept it. I told them that I was the only one at home and did not refuse to accept the package (a PDA from Palm). They contacted the driver again and he said that he could not get to my house because the streets near my road are all dead ends (see pic below to see why this is a lie). I have decided to collect the package this afternoon.
I just can't believe the incompetance and lies from such a big company. I have put in a complaint, and intend to speak to the manager this afternoon.