Stupid eBayer and Customs Question - HotUKDeals
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Stupid eBayer and Customs Question

kimbyanne Avatar
6y, 9m agoPosted 6 years, 9 months ago
To cut a (very) long story short, I sold something on eBay to someone in Canada and despite the Postal Services trying to deliver to them several times, the person has refused the delivery. I think it has something to do with customs as the item is worth £150 and they wanted me to mark it down as £30 on the customs form which I refused to do.

Anyway, they started a dispute for non receipt and Paypal ruled in their favour, despite the item being sent trackable. Apparently the decision was made to refund them INCLUDING POSTAGE because the item was being sent back to me as it had failed to be delivered. So eBay have given this person a full refund, including the postage I have already paid to send it to them, before the item is even returned to me.

However, my question is, obviously this idiot in Canada didn't pay the customs that would have been on the item and now it is on it's way back to me. Am I going to be made to pay the customs charges that they should have and / or am I going to be charged customs for it being "sent" to me? I have not bought anything from Canada, it is something being returned back so I am hoping there is no custom charge on it because if there is, I will have to dispute it because that really isn't fair.

Anyone know?
kimbyanne Avatar
6y, 9m agoPosted 6 years, 9 months ago
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banned#1
The moral of the story is don't get involved in selling abroad.
banned#2
Simple lesson

Dont sell abroad on eBay

Edit: dammit VB1
banned#3
to be fair most do put the lower value to get pass customs
#4
Of course you won't have to pay customs charges on something which never entered the country.
#5
vibeone
The moral of the story is don't get involved in selling abroad.


dimebars
Simple lesson

Dont sell abroad on eBay

Edit: dammit VB1


I don't think it is fair just to say don't sell abroad. I have sold to many people in lots of different countries with absolutely no problems at all. I have probably had more bad selling experiences selling to people in this country than I have abroad!
#6
whatsThePoint
to be fair most do put the lower value to get pass customs


I am not going to send an item worth £150 and mark it down as £30. What if it got lost or damaged, then I could only claim £30 back in compensation / loss on the insurance!
banned#7
kimbyanne
I don't think it is fair just to say don't sell abroad. I have sold to many people in lots of different countries with absolutely no problems at all. I have probably had more bad selling experiences selling to people in this country than I have abroad!


check what mark-up customs put on an item's value being selling abroad, it could be they put so much on buyer didn't think it was worth paying
banned#8
kimbyanne
I don't think it is fair just to say don't sell abroad. I have sold to many people in lots of different countries with absolutely no problems at all. I have probably had more bad selling experiences selling to people in this country than I have abroad!


Thats teh rule I stick to, and I've never had a problem.

Was just making the point.
#9
chester123
Of course you won't have to pay customs charges on something which never entered the country.


It did enter the country though as they tried to deliver it. Which confuses me as if it did have customs charged, why would they be trying to deliver it before they had received payment. I am really not sure why this idiot refused delivery but it has annoyed me because they begged me to sell them the item after I had listed it as UK only and then they mess me about like this!

What about customs coming into the UK as technically it is coming from Canada?
#10
vibeone

Thats teh rule I stick to, and I've never had a problem.

Was just making the point.


And that is fair enough but like I said, I have had more problems with selling to people in this country than I have abroad.

I can't see any problem so long as items are sent trackable and insured. Just goes bad when idiots like my buyer play games (which they won't be getting away with)
#11
whatsThePoint
check what mark-up customs put on an item's value being selling abroad, it could be they put so much on buyer didn't think it was worth paying


Maybe but during this whole fiasco, the eBayer was emailing asking for the tracking number, etc as the item still had not arrived but during this time I could see that the postal services had tried to deliver it to her several times. I even explained to them that I could not put the value down as lower than it was incase anything went wrong and I had to claim and they were fine with it.
#12
vinylandtrinkets
I have no idea if they'll charge or not, but to be ready in case they do and you have to make a claim with them keep all the paypal disputes details, print out any emails the buyer sent to you, also what the website said when they wouldnt sign for the item. Anything that will prove you are the sender and the item is being returned.


Yea, I have got all the info I need. Surely the big Return to Sender sticker should give them some idea though?!
#13
kimbyanne;8278335
I am not going to send an item worth £150 and mark it down as £30. What if it got lost or damaged, then I could only claim £30 back in compensation / loss on the insurance!

I agree with you there as I wouldn't either although if you get an inclination that people are going to be problematic with customs it's probably best not to proceed further.

John
#14
Don't sell on Ebay again and let them know why not. You should be asking Ebay for a refund yourself as well as they have broken the contract with you as well.(surely)

If you have it in your listing that customs charges are at buyers expense ie their responsibility then ask ebay to re examine your case as you deserve to have it looked at again.

Mainly though take your business elsewhere after this

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