OK, i need some help here please!
I am running Windows Vista but need to install the following:
System Update Readiness Tool (KB9478210)[August 2008]
Windows Vista Service pack 1 (KB936330)
I can see from my Security History that these have been continually failing to install.
Apparantly I need to disable Norton Internet Security, then install both of these and then re enable Norton.
Sounds easy but how on earth do i do this??? Has anyone got same spec and has done this successfully please???
The version of Norton is 220.127.116.11.
I did right click on the Norton Internet Security icon at the bottom right of my screen and selected "disable Anti-virus Auto Protect" and then tried to install the System Readiness Tool, but this still failed so I assume there;s something moer I need to disable before I try again?