T-Mobile change in overseas plans - HotUKDeals
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T-Mobile change in overseas plans

jasonodell Avatar
7y, 4m agoPosted 7 years, 4 months ago
TEXT MESSAGE:

From 26 October we're changing some of our roaming rates outside the EU, to find out how these changes affect you when you're abroad see t-mobile.co.uk/row.

From Website:

From 26th October, new rates will apply to making and receiving calls on your T-Mobile phone while you're abroad. These changes will apply to all pay as you go, pay monthly (including U-Fix) customers and business customers who we've sent a text message to.

Please check below to see the new prices for making and receiving calls in the countries you might visit.

Current cost (inc VAT) Cost from 26th October (inc VAT)
Making a call 55p per minute £1.00 per minute
Receiving a call 55p per minute £1.00 per minute
Countries included Andorra, Faroe Islands & Switzerland - Zone 3

Current cost (inc VAT) Cost from 26th October (inc VAT)
Making a call 55p - 75p per minute £1.20 per minute
Receiving a call 50p - 70p per minute £1.20 per minute
Countries included USA & Canada - Zone 4, Australia & New Zealand - Zone 5

Current cost (inc VAT) Cost from 26th October (inc VAT)
Making a call £1.40 per minute £1.50 per minute
Receiving a call £1.30 per minute £1.50 per minute
Countries included Afganistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Congo, Congo (Dem Rep of), Costa Rica, Croatia, Cuba, Dominica, Dominican Republic, Dutch Antilles, Ecuador, Egypt, El Salvador, Equatorial Guinea, Falkland Islands, Fiji, French West Indies, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guyana, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nepal, Niger, Nigeria, Oman, Pakistan, Palestinian Authority, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, South Africa, South Korea, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkey (Incl. North Cyprus), Turkmenistan, Turks & Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Vietnam, Yemen, Zambia and Zimbabwe - Zone 6
FAQs

Q. Why have you made changes to the cost of making and receiving calls from abroad?
A. When customers use their mobile abroad, we pay the local provider a fee for the use of their network. With the weakening of the pound, these costs have gone up and for this reason we've had to look at changing some of our own prices.

Q. Which customers will be affected by the price change?
A. The new rates apply to all T-Mobile pay as you go and contract customers (including business customers who we've sent a text message to)

Q. Does this apply to registered business customers who are on a consumer plan?
A. Yes, the rate change will apply to all business customers who we've sent a text message to.
jasonodell Avatar
7y, 4m agoPosted 7 years, 4 months ago
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All Comments

(6) Jump to unreadPost a comment
Comments/page:
#1
does this mean i can cancel my contract early?
#2
More then likely.
banned#3
t mobile is the worst, they have changed their t&c so many times, yet still wont let you cancel, so very unlikely unless you can show you use the service they have changed
banned#4
breach of their own terms and conditions a little like the orange change that saw 1000's leave early like myself
banned#5
fragaliciousbob
breach of their own terms and conditions a little like the orange change that saw 1000's leave early like myself


yep but t mobile wont give in, very few have managed it, compared to the 1000s that did with orange
#6
yeh they just shot me down

his answer to it's going to vost me a fortune was, 'don't use your phone'

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