I had a contract with t-mobile over 2 years ago. I had one final bill for £40 and I'd cancelled the direct debit as I didn't have the money in my account for that amount (wasn't expecting it to be that much). Anyway I sent them a postal order a few weeks later. That was that. I took out a new contract with them (getting cashback, hence not renewing same one) and that was all fine and dandy- all paid up too.
Now 2 years down the line, I have a letter from them saying I owe £40- the final bill. I then have a debt collection letter saying that they've bought the debt and I owe it to them. I've contacted t-mobile explaining that I sent a postal order, I have no proof of purchase or of sending it off as I threw it away a few months after sending it (didn't think I'd need it). They're saying tough, no proof you have to pay the bill.
What do I do? I've paid the bill once, they haven't received payment (so they're saying). They've taken 2 years to chase me about it, but in the meantime allowed me to have another contract. I'm not happy about paying the same bill twice, as I'm sure none of you lot would be.
Many thanks in advance for any help you can give.
Before anyway says, yes I DID send the postal order, I'm NOT lying about sending it! I know there'll be someone who'll try to say I haven't!!