My 18month contract is in its last month so i phoned up today to 'cancel' to see what better deal i could get.
I am currently paying £30 a month on an old Combi plan with free internet. I told them i wanted the Samsung Galaxy S or Nokia N8 for around £20 a month. The best they could do with a free phone and unlimited texts and internet was £30 on a 24 month contract. Bearing in mind he commented i had been a loyal customer for the last 9 years.
I can get this for £25 on Tesco and Orange.
Needless to say i now have my PAC code.
Just wondered if anyone else has had better look with them or have they gone down hill since they 'merged' with Orange? I have always had great retention deals in the past.