My grandparents have Talk Talk Broadband. Did a speed test, on TT website and the download speed is less than 1000 kbps I did the test again and now its only at 100 kpbs!!! Rang TT who said that we need to do 3 speed tests at different times of the day before they will investigate further.
They did have a VERY old computer which they upgraded 2 weeks ago. Since upgrading the slowness has got worse (it was slow on the old comp, but not this slow).
Grandparents did have Tiscali, they moved and were given Talk Talk.
My impression is that it is utter rubbish, it cant even load a simple webpage. I need some advice on what I could try.