talktalk fibre optic broadband
Hi, i would really like some help from anyone that has talktalk fibre optic broadband please.
I currently have talktalk essential. I had terrible internet connection for most of the duration. My contract has come to an end. I called BT to move over to them, which prompted talktalk to offer me the fibre optic for £25 18 months contract.
I didnt want to stay with talktalk but the offer seems too good to pass up. Has anyone got that package? How are you getting on?
Any help would be appreciated. Thank you

All Comments (13)
Jump to unread Post a CommentPut me off ever giving them my business .
It is partially correct but better and worse speeds can be had from different ISPs. While line speed is the same throughout, there is the factor of contention ratio within different ISPs. Contention ratio is a measure of demand over bandwidth. Internet traffic is sent along channels (be it fibre optic or traditional copper wiring) and certain ISPs may transmit more data over a single channel than another ISP, due to congestion from large amounts of users. Of course, this can be circumvented by using more channels but this involves paying for more lines. Given the same amount of channels, not all ISPs provide the same speeds.
I do not agree that claims of moving ISPs for better speeds should be ignored!
Wouldn't go near BT mind - similar reasons to TT - terrible support staff.
The wire that goes to your house from the cabinet with the fibre cable - is copper - the same as what links a phone line to the exchange. That's why it's called FTTC - fibre to the cabinet.
Therefore, the lesser distance between you and the cabinet, the higher speeds.
It is partially correct but better and worse speeds can be had from different ISPs. While line speed is the same throughout, there is the factor of contention ratio within different ISPs. Contention ratio is a measure of demand over bandwidth. Internet traffic is sent along channels (be it fibre optic or traditional copper wiring) and certain ISPs may transmit more data over a single channel than another ISP, due to congestion from large amounts of users. Of course, this can be circumvented by using more channels but this involves paying for more lines. Given the same amount of channels, not all ISPs provide the same speeds.
I do not agree that claims of moving ISPs for better speeds should be ignored!
+1
loving my bt infinity
I did ring taltalk 0870 444 1620 and the man in the Philiphines did say something not correct and ring back in 3 hours. This I did and was asked to switch of router for 15 seconds then switch back on. No difference. Forgot to add that I was on hold for more than 20 minutes.
Back to the install of my Fibre Optic . Yes! dcx_badass. the BT engineer tested my phone extension lead and fixed his box to this. I did explain that this is copper wire. I've lived in this house over 30 years now and the junction box for our mid terrace house of 4 is on my wal of my house. Been the same copper wires to all the houses for as long as I remember. The fibre optic must go to the junction box to the whole housing estate some half mile away. How come virgin cannot offer the fibre optic but talktalk and bt can. Some con going on here.