Tech Advice - Setting up Wireless connection on laptop - HotUKDeals
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Tech Advice - Setting up Wireless connection on laptop

dave_lunt2 Avatar
6y, 8m agoPosted 6 years, 8 months ago
Hi, we have just changed our broadband from BT to Talk Talk.

BT was working fine using wireless on the laptop (XP) but new connection is not showing up, it says Windows is unable to configure wireless connection on the list of available wireless connections.

Our home PC is connecting fine using wireless connection on Vista.

From reading various forums I think I need to set Wireless Zero Configuration, but I am unable to click the box in wireless settings to tell windows to configure my wireless, it is blocked out because of something to do with group policy. Is there a way around this as I am now stuck?

Thanks people.
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dave_lunt2 Avatar
6y, 8m agoPosted 6 years, 8 months ago
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#1
ring them up, speak to an Indian man, and they will eventually sort it.
#2
skusey
ring them up, speak to an Indian man, and they will eventually sort it.


Thats what I was hoping to avoid!!!!
#3
dave_lunt2
Thats what I was hoping to avoid!!!!


I know, but I think thats what you will end up doing.
Bite the bullet:)
#4
skusey
I know, but I think thats what you will end up doing.
Bite the bullet:)


At least it's a free call if, God Help You, you've got your line rental from TalkTalk. :)
#5
All seems good apart from this problem, the broadband is much quicker than with BT so happy at the moment, this isn't a fault with TalkTalk just some settings on the laptop I think. Fingers crossed TalkTalk will be ok for us
#6
Hello, Have you tried connecting your laptop without your main pc being connected? I used to have a Router that was given to me by one of the internet service providers and it was locked to only 1 connection! meaning i could only have 1 pc connected at a time. Not only this but it was locked to only be allowed to use the dongle that was given out with the box too.

Worth a shot, use the wireless stick that was given with the router and see if plugging that into the laptop will enable it to connect. If so your going to either need to ring talk talk up and see if you can get your router unblocked or switch to a different router.

If you still have the BT one, you can use that one instead of the talk talk one. Let me know what happens when you plug it into your laptop. :)
#7
homerd
Hello, Have you tried connecting your laptop without your main pc being connected? I used to have a Router that was given to me by one of the internet service providers and it was locked to only 1 connection! meaning i could only have 1 pc connected at a time. Not only this but it was locked to only be allowed to use the dongle that was given out with the box too.

Worth a shot, use the wireless stick that was given with the router and see if plugging that into the laptop will enable it to connect. If so your going to either need to ring talk talk up and see if you can get your router unblocked or switch to a different router.

If you still have the BT one, you can use that one instead of the talk talk one. Let me know what happens when you plug it into your laptop. :)


hi homerd, thanks for trying to help me! The main PC has a wireless PCI card built into it so can't use this to test unfortuantely. I plugged the laptop into the router with a ethernet cable and it worked. I really am stuck.
#8
Ahha! its not that then. Seems strange that you could connect to your bt one just fine and now this new router you cant.

I think I may know what you have done, Im guessing you have installed a different program to sort out your wireless connections on your laptop? maybe on the talk talk disc. one way is to locate this new wireless software and use that to connect to the router, or set windows wireless settings back to default, and then continue to use as you used to.
#9
Have you tried going into the modem options (192.168.1.1?) and seeing if there are problems in there?

Have you got the most recent drivers for your wireless?
#10
if you think it is wireless zero, you can try this. step by step with pictures, hope it helps!

http://tech.ifelix.net/2007.html
#11
thanks for the input, I'll have a delve into it when I get home from work. Fingers crossed its pretty simple.

I hadn't even put the talktalk disc in and when I did it said it couldn't access wireless.

Unfortunately its the mrs's laptop from school (she a teacher), its weird when it was fine on BT. I'll report back in the morning. Thanks again

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