Hi all, sorry to be a pain. I am usuallg at things like this - I'll keep it as short as I can:
A friends laptop had the following blue screen on startup - c000021a. As it would not let me get into windows I tried the usual safe modes but no joy.
Advised my friend that the best I could do was to copy all of her data to an external hard drive, reformat her laptop and copy the files she needed back over.
Inserted Hiren's Boot CD, running XP mini. I am now able to view her C:, therefore be ale to copy the files over to a USB hard drive. The problem I have is her laptop (Dell Inspiron 8600) will not recognise the IDE hard drive I have attached via USB in a HDD caddy. The hardrive is 90 gigs. Her laptop does recognise a USB pen drive I have though which is only 3.7 gigs.
I suspect the problem is the way the external hard drive is formatted (NTFS) or the size. It is recognised in my desktop though. Is there any chance I can format it so that it is recognised in Mini Windows XP?
All help and suggestions are very very welcome, and very much appreciated.