Terrible Customer Service from Gameplay - HotUKDeals
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Terrible Customer Service from Gameplay

barbour9 Avatar
9y, 9m agoPosted 9 years, 9 months ago
Do all of you remember the £26.99 offer for Rainbow Six Vegas?

Well I bought one, cancelled the order the same day and have still not had my refund despite sending two emails and speaking 3 times on Live Help...

It has been 22 days since they took the payment and quite honestly I'm not happy - has anyone else had any similar experiences?
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barbour9 Avatar
9y, 9m agoPosted 9 years, 9 months ago
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#1
barbour9
Do all of you remember the £26.99 offer for Rainbow Six Vegas?

Well I bought one, cancelled the order the same day and have still not had my refund despite sending two emails and speaking 3 times on Live Help...

It has been 22 days since they took the payment and quite honestly I'm not happy - has anyone else had any similar experiences?


How did you pay ? Normally Gameplay only charge your account on dispatch.
#2
hottoshop
How did you pay ? Normally Gameplay only charge your account on dispatch.


Solo Card...
#3
send them a link to this thread, that should get them moving;-) :giggle:
#4
Alternatively tell them you are going to contact your card's fraud department if the money is not returned to your account within 7 days.
Have used that to good effect before.

Good luck.
#5
hottoshop
Alternatively tell them you are going to contact your card's fraud department if the money is not returned to your account within 7 days.
Have used that to good effect before.

Good luck.


I've pretty much said that...

If it's not there by the 19th, some serious action will be taken...

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