What does HUKD think of Tesco's "Bakery Project"?
One of the stores I frequent underwent the change a few months ago. At first, I thought it was just another waste of money redesign (like Morrison tend to be doing).
- more variety but mostly in cakes and other sugary stuff, unfortunately not bread
- far more quantity, before almost all bread would run out by 8PM, can now still find plenty past 9PM, unfortunately the balance isn't quiet right and there seems to be much waste (I saw staff taking several carts back in the other night before closure)
- items are actually discounted now, for whatever reason only prepackaged (Hovis, etc) used to be before. Unfortunately, discounting is very hit and miss. Discounted prepackaged bread is put in a dedicated clearance spot and successively discounted throughout the day, until down to pennies. The bakery products seem to go straight to a half-price "clearance" but the items aren't in a dedicated area and the label is not distinctive (not like the usual yellow). More importantly, from above regarding waste, they don't discount every day. In my last 20 or so visits, I've probably witnessed 15 occasions of popular bread (tiger,bloomer,etc.) not marked down. The stock discipline/management is very different to the rest of the store, where staff spend hours constantly marking things down.
- quality has gone down. Ingredients seem unchanged, but doesn't quiet taste as fresh. I can't be too harsh as I buy bread (usually tiger) quiet late so it may have to do with change in baking times. Reading up on the topic, it seems some stores no longer bake in store but receive from a central location. Regardless, there is tons of crap (ash dust?) on the bottom of bread which has to be scraped off.
- new/younger staff standing around looking proud, they seem more apprentice than master. Reading up on the topic, there is suggestion some kitchen jobs may have been replaced.
Overall, not pleased. My store and the official website try to package this as some sort of innovation and community effort but I'm not so sure.