Tesco Gives partial refund over PS3 OtherOS removal :) - HotUKDeals
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Tesco Gives partial refund over PS3 OtherOS removal :)

electriclinux Avatar
6y, 6m agoPosted 6 years, 6 months ago
This means the following stores have given partial refunds:
Amazon
Game
John Lewis
Tesco
(Not sure about elsewhere)
Other Links From Tesco:
electriclinux Avatar
6y, 6m agoPosted 6 years, 6 months ago
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(14) Jump to unreadLocked
Comments/page:
#1
Link?
#2
they offered you a refund the same as they would anyone who has a completely faulty machine outside of warranty

10%

nothing to do with other os
#3
Mallinersha
Link?


You mean supply the emails?
#4
so how many people WORLDWIDE have had "partial refunds" is it 3 or 4?
#5
casparwhite
so how many people WORLDWIDE have had "partial refunds" is it 3 or 4?


How many asked, how many use linux?
With the lawsuit it is
"If the court adopts this definition, then everyone fitting within that definition would automatically be included in the class action, unless they choose to 'opt out,'"
"In other words, people technically do not need to do anything to 'sign on' to the lawsuit—if they fit within the class definition then they are automatically part of it unless they affirmatively ask to be let out of it after the class is certified,
#6
electriclinux
How many asked, how many use linux?


you tell me........you are the 1 claiming all the above retailers are likely to offer refunds not me

from the fuss thats been made id imagine more than 3 or 4 people tho
#7
casparwhite
you tell me........you are the 1 claiming all the above retailers are likely to offer refunds not me

from the fuss thats been made id imagine more than 3 or 4 people tho


I just said who has given a refund that is all.
How would I know who has asked for a refund, who got a refund or who used linux?
Maybe it is a hundred refunds, maybe 50. I don't know and you don't either.
I am just offering info for people that was affected by the update.
banned#8
electriclinux
I just said who has given a refund that is all.
How would I know who has asked for a refund, who got a refund or who used linux?
Maybe it is a hundred refunds, maybe 50. I don't know and you don't either.
I am just offering info for people that was affected by the update.


do you have a link to the ones above please?
#10
so john lewis offered the guy a full refund if he returned his ps3...........and also removed the previous offer of a partial refund



you arent telling the full story here mate....... you are misleading people
#11
casparwhite
so john lewis offered the guy a full refund if he returned his ps3...........and also removed the previous offer of a partial refund



you arent telling the full story here mate....... you are misleading people


Read the post and they offered the choice of either. Either you didn't read it or you are a jackass.


1. A £75 gesture of regret to allow for your inconvenience and you retain possession of the PS3.
2. A full refund for the PS3 at the price you paid when purchased and the item is returned to us.
#12
electriclinux
Read the post and they offered the choice of either. Either you didn't read it or you are a jackass.


1. A £75 gesture of regret to allow for your inconvenience and you retain possession of the PS3.
2. A full refund for the PS3 at the price you paid when purchased and the item is returned to us.


it says in the letter the full refund supercedes the previous offer of a partial refund which is no longer on offer

you is the jackass:thumbsup:
#13
This is the very last email sent by john lewis (you are wrong):thumbsup:

To: J Kerr
From: [email protected]">[email protected]
Date: Sat 15 May 2010 - 10:54 am

Dear Mr Kerr

I acknowledge receipt of your e-mail of 8 May 2010 addressed to [name], the Department Manager of our Audio and TV department at John Lewis Glasgow.

As I believe you are aware, [name] has been out of the business this week and has asked me to respond [...]

I am sorry that you are not satisfied with the solutions [...] proposed to your situation over a number of weeks. I can assure you that they have been made with honesty and sincerity and that both options will now remain open to you until 30 May 2010.

To clarify the two proposed resolutions are;

1. A £75 gesture of regret to allow for your inconvenience and you retain possession of the PS3.
2. A full refund for the PS3 at the price you paid when purchased and the item is returned to us.

Both of these offers are made as full and final settlement of this matter and are on condition that no further action will be taken against John Lewis.

If however you wish to continue to pursue your complaint I would ask that all further correspondence is made in writing to our legal department for the attention of [name]. The address of our head office is 171 Victoria Street, London SW1E 5NN.

Yours sincerely

[name]
DM Customer Services
John Lewis Glasgow
16 May 2010 23:42
#14
electriclinux
To: J Kerr


I can't help wondering if the J stands for Juan :giggle:

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