Tescos Direct orders - HotUKDeals
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Tescos Direct orders

FunkyPhantom1970 Avatar
4y, 3m agoPosted 4 years, 3 months ago
Having been involved in some of the recent buying at heavily discounted prices on Tesco Direct in the last 24 hours, I thought that I would post something so that rather than checking each of the separate posts in the "Deals" section to see what the status of the orders are (mine are still at the "created stage") everything is in one place. By the way does anyone expect to get any of the things that they have ordered (I am slightly hopeful, but having read other posts my confidence is waning)?
FunkyPhantom1970 Avatar
4y, 3m agoPosted 4 years, 3 months ago
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#1
all mine are stuck on created too ....with the exception of Spears polar Panic £1, VTech Toot-Toot Trumpet £2, Fisher-Price Pound N Giggle Hammer £2 which are confirmed.
#2
Good idea! I made two separate orders last night. First order consisted of some Doctor Who stuff. Some I bought one of, some I bought two (I have a DW mad friend in the States who can't get most of this stuff!), all of which is sitting at "Created". I'm mildly hopeful of getting these as I do believe they were genuine discounts to clear old stock as they were all reasonable price reductions; i.e Flight Control TARDIS £5.00 where it's usually about £11.99; Sonic Screwdriver at £3.50 where it's usually £8.99-ish.

My second order was the infamous James Bond Scalextric set. I bought one of these, just for me. I'm a mad fan of Aston Martin and I'm currently doing the big DB5 partwork model. I've also wanted a Scalextric set since I was a nipper, but being a girl I was denied such delights! (Although my folks did give in when I pestered for Transformers! :D ) I thought it was worth a try as some people had success with the Karcher a couple of weeks ago. That too is sitting at "Created". I can't say I'm that hopeful on this one, but you have to be in it to win it, apparently!

Both orders should be available from King's Lynn's big Tesco tomorrow after 4pm. We shall see.

Now I've written all that I've pretty much fated myself and will get cancellation e-mails within minutes of posting, you watch!
#3
Anyone know why the James Bond Scalextric post was removed? also has anyone been lucky :p
#4
6 orders each of 1 toy ( 2 toy dogs , 2 toy story rockets, 2 lexibook) as i had to keep my orders under £10 to stop website trying to use already used voucher and crashing. all 6 collect to store ( due tommorow after 4 ) all are on created so i expect an email cancelling them will be sent to me shortly
#5
What is created?? 5 orders 3 collect to stor and 2 for home delivery got 5 order confirmation mails.
#6
MAHA2012
What is created?? 5 orders 3 collect to stor and 2 for home delivery got 5 order confirmation mails.

if you go to tesco direct , click on "my account" at the top of the page, then click on your tesco direct orders it shows what status your order is currently in. "Created" shows next to our orders, which isnt as reassuring as "sent" (time to cross fingers and hope it goes through)
#7
Has anyone had any updates on their orders, mine are still at the "created stage" but no cancellation email received (yet)?
#8
Just had a cancellation text. Now I just have to work out which order it was for..
#9
grumpysi
Just had a cancellation text. Now I just have to work out which order it was for..

me too
#10
Ordered 20. Baby toys 16/20 canceled and 4 are still created
#11
I ordered two lego sets, the mini figures for £2 cancelled, the fireman for £3.77 looks like it's being dispatched. NO email either way yet :(
#12
anyone who ordered the James Bond scalextrix had any good news or have they all been cancelled?
#13
FunkyPhantom1970
anyone who ordered the James Bond scalextrix had any good news or have they all been cancelled?

ordered 2,were due into store at 4,but they are not there :(
did 4 separate orders (for other things) only 1 cancelled so far
store said there was a delay,but my orders are still going through
i reckon there will be a follow up cancellation phone call 2moro :(
#14
I pity the poor people who have to go through all of the orders placed in the last few days and try and unpick them as to what they will actually honour and those that they will just cancel, can't be fun.
#15
all of mine have been cancelled as i have received an e-mail to say i will be refunded on all six so anyone who bought the lexibook power plasma, the Toy story interactive an inflatable rocket or the Animagic Sunny My Pick Me Up Puppy Soft Toy, expect an e-mail soon :(
1 Like #16
kllewis
6 orders each of 1 toy ( 2 toy dogs , 2 toy story rockets, 2 lexibook) as i had to keep my orders under £10 to stop website trying to use already used voucher and crashing. all 6 collect to store ( due tommorow after 4 ) all are on created so i expect an email cancelling them will be sent to me shortly

I put in 2 orders 2 days ago. Both for collection from store. Both orders accepted and money taken.
Email said I was given a delivery time to collect as today 16:00.
Just been and told that the items were out of stock at the time of the order but that due to the website not being updated the order went through.

Tesco have had my money for 2 days. They cancelled the order today when I went to collect. I checked instore to see if the item was in fact out of stock. The shelves were full with the same item at double the price.

Tesco say that the money should be back in my account between 3-5 business days.

I GUESS THATS WHAT THEY MEAN WHEN THEY SAY EVERY LITTLE HELPS
SCAMMING BARSTEWARDS

Edited By: WoolyM on Jun 21, 2012 19:07: .
#17
Clearly a ruse to collect data . .

There was a program in the early hours on Beeb 2 a while back explaining exactly how they decipher clubcards; was eery.
#18
WoolyM
kllewis
6 orders each of 1 toy ( 2 toy dogs , 2 toy story rockets, 2 lexibook) as i had to keep my orders under £10 to stop website trying to use already used voucher and crashing. all 6 collect to store ( due tommorow after 4 ) all are on created so i expect an email cancelling them will be sent to me shortly

I put in 2 orders 2 days ago. Both for collection from store. Both orders accepted and money taken.
Email said I was given a delivery time to collect as today 16:00.
Just been and told that the items were out of stock at the time of the order but that due to the website not being updated the order went through.

Tesco have had my money for 2 days. They cancelled the order today when I went to collect. I checked instore to see if the item was in fact out of stock. The shelves were full with the same item at double the price.

Tesco say that the money should be back in my account between 3-5 business days.

I GUESS THATS WHAT THEY MEAN WHEN THEY SAY EVERY LITTLE HELPS
SCAMMING BARSTEWARDS

Let others know that this happens. I am sure I am not the only one.

Edited By: WoolyM on Jun 21, 2012 19:07: .
#19
Were sorry, but were unable to complete your Tesco Direct order *******. We work hard to make sure we have no problems with our deliveries, but in this case,
we got it wrong.
The items affected are:
Items
Quantity
Toy story interactive an inflatable rocket 1
The total refund that will be processed for items affected is £9.66
IT WAS WORTH A TRY BUT WE ALL NEW IT WOULD HAPPEN
#20
Reet, where's churchill, a letter's due
#21
8 orders, all cancelled.
#22
*Rage!* Stupid effing T-Mobile! Connection dropped whilst posting this comment, bloody rubbish service! *Rage*

The gist of my message was all my DW orders cancelled, after the time of collection! Not impressed. Won't be using Tesco Direct again. Will be writing a strongly worded e-mail.
#23
I complained on facebook, especially as the toy dog i had "bought" was still showing as available at £7 even though i had been e-mailed to say i would be refunded in 3-5 days and got this reply :

I’m very sorry to hear about your experience today; unfortunately there were technical problems which resulted in multiple price glitches across the website which resulted in all associated orders being cancelled and refunded immediately.
Please be assured that we have issued your refund to you and it is currently waiting to be released into your account by your bank.
Kind Regards,
Dan – Customer Care

In other words , you're getting your money back what more do you want :( well maybe to receive what i ordered !
#24
Does this mean my kindle at £79 wont be with me ??
1 Like #25
kllewis
I complained on facebook, especially as the toy dog i had "bought" was still showing as available at £7 even though i had been e-mailed to say i would be refunded in 3-5 days and got this reply :I’m very sorry to hear about your experience today; unfortunately there were technical problems which resulted in multiple price glitches across the website which resulted in all associated orders being cancelled and refunded immediately.Please be assured that we have issued your refund to you and it is currently waiting to be released into your account by your bank.Kind Regards,Dan – Customer CareIn other words , you're getting your money back what more do you want :( well maybe to receive what i ordered !

You know, I buy a lot of action figures from a certain large toy company in America. Many of us signed up to their subscription service last year and we were explicitly told that, as subscribers, we were guaranteed to get every figure released this year. Only, in February a large number of people did not get their figures due to multiple screw-ups on the toy company's side. People were refunded pretty quickly, however, the toy company could not understand why customers were still upset. Could it be, perhaps, that the reason people were upset was because, amazingly, the reason they spent the money in the first place was because they wanted the blasted toys!

I think Tesco is taking the same approach of, "Well, we've refunded you, what's the problem?" The problem is, we wouldn't have given you our money if we didn't want the flamin' toys! (With the obvious exception of the scalpers who scooped up 30+ How about penalising them in future, huh?)
#26
I had a cancellation text yesterday for the two orders I placed, yet I have had two despatch emails this morning? With full tracking information? Strange.
#27
I ordered 3 sets of the halo mega bloks brute prowler for store collection on wed and received a cancellation text yesterday saying that an email will be sent to me detailing cancellation and about refund

looked in my emails today and all i have is a confirmation of dispatch email saying items are ready to pick up ? lol

wtf

guess ill find out at 4:30 today.
#28
All of mine were cancelled, not impressed in the slightest. At least I didn't tell my son what I had got for him otherwise I am not sure how I could explain to a 5 year old what had happened and why he is not getting the stuff I had promised
#29
Placed three orders - one for the 007 Scalextric, one for a fair amount of Lego, and one for a load of Ben 10 and Bakugan stuff. The first two were cancelled but I picked up my Bakugan / Ben 10 order from store earlier..... by my guess there was around £250 stuff for a grand total of £23 :)
#30
Well, i picked up my 3 items yesterday was fully expecting to be told that order was cancelled

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