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Tescos online grocery shopping

grdesign Avatar
1d, 3w agoPosted 1 decade, 3 weeks ago
Want to use that 1000pt voucher.

When I add stuff to my basket thats BOGOF, it totals it up and charges for both. Can I ask someone how this works? Do they subtract the offers at checkout and then give a total?

Just wondering how is best to spend £75. Obviously if the BOGOF's are being charged for, £75 comes quicker and I haven't actually spent £75. I heard somewhere it get's credited back to your card. Is this true?!

:thumbsup:

Sure you can see what I'm upto here!
grdesign Avatar
1d, 3w agoPosted 1 decade, 3 weeks ago
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#1
The 1000 points will go onto your ClubCard account and should show up on your next month's statement I think.
#2
Yes, but what I'm saying is...if the basket total is £75, thats all I need to spend?

It will include lots of BOGOF's, therefore, my actual total will be less. Don't want to try and spend £75 by stocking up on stuff (I live on my own), get there with the use of BOGOF's, only to find the true total is actually £50 and they decline the points as I haven't spent a true £75.

Don't know if that makes sense!

Basically BOGOF on a 2.00 item = £4.00 in the basket. True cost will be £2.00
#3
Your total spend must equal £75 at the checkout. The deductions for BOGOF's shouldn't affect your actual spend qualifying for the points. As far as I know, the order will show as £75 in your account details on Tesco website.

You could e-mail them just to make sure, they reply quite quickly in my experience.

:pirate:
#4
grdesign
Want to use that 1000pt voucher.

When I add stuff to my basket thats BOGOF, it totals it up and charges for both. Can I ask someone how this works? Do they subtract the offers at checkout and then give a total?

Just wondering how is best to spend £75. Obviously if the BOGOF's are being charged for, £75 comes quicker and I haven't actually spent £75. I heard somewhere it get's credited back to your card. Is this true?!

:thumbsup:

Sure you can see what I'm upto here!


Calculate it out yourself im afriad and deduct all the BOGOF items

Your points will be sent out in the next mailing which means your late for Novembers, so you should get them in february, altho you can check your points balance on line or have a look at your reciept after you have made a purchase,
remember tho your points wont show up until 24 hours have passed

Mailings are every 3 months
#5
LOL so which is it guys?! :p

Do the BOGOF's count, even though I'm not actually paying for them?

Or, like Saxo says, I have to manually count it all up and spend a true £75?

If it's the true £75 I don't think I'll bother, will have so much extra stuff it won't be worth it! How often do these vouchers come along? I know they come along for win quite often.
#6
Hmm... I'm sure it used to work on the order total before deductions :thinking:

Call Clubcard FREE on 0800 591 688*
Lines are open Monday to Friday 9am - 8pm,
Saturday 9am - 5pm
Sunday Closed

No harm in asking, though it's too late tonight :roll:
#7
As i said, do your list and put all your items in the basket and what to do is take note of the BOGOF items you do put in,
remember you need to put 2 of the items in to get the deal not just one.
then at the checkout deduct all your items you managed to log while doing your shop,
your credit card will NOT be deducted there and then, it is only when your items are what we call PICKED then scanned through the checkout < that is the only time when your card is debited.
So what you have bought will show up on the reciept when your driver comes with the delivery, check this reciept before he goes or just give the call centee a call and they will gladly refund you any items that were not taken off,
We know when this has happened coz we use a system called TELESHOPPER and this gives us your shopping list,refunds,vouchers used etc information.

So you have to spend a true amount to have your voucher redeemed.
like 1000 points for a £75 spend, the final taly at the checkout has to read £75

hope this all helps grdesign

P.s Asdas system is diiferent they actually take the offers off for you (swines !! hehe)
#8
Yer, this is what im doing. Checkout reads £75. However, I know, thanks to the BOGOF's the actual cost will be around £53. BUT it still reads £75 at checkout like you say.

Therefore, would I be able to use the 1000pts voucher?

Im so confused!
#9
Its ok, ive explained it all, hes just a little bit thick :thumbsup:

:giggle:
#10
Hehe :) Well done! Needed the woman's touch [or word even :roll:].
#11
Sorry, but I switch off when it comes to shopping!!
#12
That's because it's something we have to do. Grocery shopping can be a very boring task as opposed to buying something techy :-D
#13
its simple

you spend £75 you get 1000 points

not £60 £55 £45 £69..................£75 an the points are yours
#14
Yes but the thing is, my trolley SAYS £75 as it does not automatically deduct the BOGOF's etc. You go right through like this. But, in the end, total bill will be say £53, and then you get the money back to your card for the discounts (so i believe).

This is where my confusion lies....got to admit, I given up on it!
#15
Ive told you!
You need to get your calculator out, and deduct all the bogofs off at the end, if its lower than £75 you need to bump it up.
Im sure in the past i contacted Tesco's as i was slightly confused by this, and APPARANTLY the delivery driver knocks it off when your shopping arrives, im not 100% sure on that though.

Simply make sure its over £75 without any bogofs or offers and its sorted, youll get the money back somehow.

Stop whinging and get it ordered if you want it, your worse than me!
#16
Very funny, this is what i was told, stop whinging, and get it ordered, or ill leave you negative rep HAHA!
#17
LOL how does the delivery driver knock it off!? Does he give you change or something?! :-D
#18
grdesign
LOL how does the delivery driver knock it off!? Does he give you change or something?! :-D


No he gives you Joshanna in a placky bag!!
#19
Yack, not worth it!
#20
ok what did i miss ????
#21
That is correct all that has been stated I actually work for tesco I do clubcard and .com basically what happends when you place the order it aint actually accepted utill its sent to the store so basically all BOGOFS etcs dont come off till the store have packed and picked your order... the guide price is just a guide its not actually the final price as some stores obviously have promotions etc etc... and you can book your time slot up to 3 weeks in advance so technically if you have some BOGOF offers and by the time you check it out and stuff the promotion might of ended.:whistling:

Its held on a server and basically its sent to the delivery they download the orders on the day of delivery thats how if you order and then think on the day obv delivery oops I forgot somthing you amend it its not always updated depending when they download the orders... the stores manually put in the vouchers it wont actually be taken out the online facility but your card wont be charged!
#22
what are you lot on about! as long as your spend at checkout is £75 you qualify for the points, if it turns up at your door with a receipt for £50 it makes no difference, you still get the points, I have done this many, many, many times.
#23
I agree with fungus, I've done this many times as long as the specified amount is in your checkout then you get the points, it doesn't matter how much the order actually comes to when it's delivered, it's the checkout bit thats important!!:roll:
banned#24
I'll third that! You do NOT need to calculate the final price after BOGOF's and multibuys to use a voucher.
#25
[COLOR="DarkOrchid"]Are we ok with this then? Get to your checkout - have spent £75 - then your good to go from there.[/COLOR]
#26
Right, if anyone has questions after this, I may go mad.
Process is this (and I work in the head office!!):

log onto tesco.com grocery on say today, so 25th April.
Choose delivery slot, say, Saturday 28th.
Do your shopping.
The "guide price" shown is the maximum price you will pay, this price is not minus BOGOFs, 2 for, 3 for.... etc. ie, THEY STILL HAVE TO DEDUCT ALL THE DISCOUNTS!!
your order then goes to our servers
SATURDAY, the dot com manager at the store prints out that days shopping, so ours comes out.
the assisstants go into the store and get your items, scanning them as they go.
still no deductions!
all your shopping is collated and a total is given.
this total will be the amount that qualifies you for Sports/Computers for schools vouchers, clubcard points (one for every pound spent), any vouchers ie X amount of ClubCard points if you spend X etc.
I can verify this since I just had a dot com shop the other day that the guide price was 77 odd and the final pirce was 68 quid and I got 7 vouchers, ie 70 quid spent, so that colates with this guide price of 77 quid.
your substitutions are taken off IN STORE! any missing items are listed on your receipt
your shopping is put on a dot com van.
van goes out, you get your shopping.

end of story.

any questions?
#27
DougAitken
Right, if anyone has questions after this, I may go mad.
Process is this (and I work in the head office!!):

any questions?


Welcome to HUKD :thumbsup:
How did you find this old thread?

Just one question, can we have more £10 and £15 off Grocery vouchers please.:whistling:
#28
Doug where you at ? Dundee?

Im there at the moment doing Clubcard,Direct and .com
[admin]#29
dinosteveus
Welcome to HUKD :thumbsup:
How did you find this old thread?

Just one question, can we have more £10 and £15 off Grocery vouchers please.:whistling:



Oooo I prefer the big points ones! 1500 points off a £100 spend, that type of thing!
More of those please Mr nice Tesco person.... They seem to have dried up recently :(
#30
Yup, even if it costs less than £75 when delivered, if the discount was applied online then it will still count (is the same if there are items which are unavailable making your total less too)

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