Hey guys, couldn't find the original post, but just to let you know I was refunded. When I emailed them and asked why, they told me it was because the £15 wasn't originally given to me. They also stated, that they tried to "amend" my order, which I took it as they tried to charge me for the £15. Luckily, I paid via paypal. I reckon if I had paid by card, they would have charged me.